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Liczba wyników dla „Skąpska”: 3.
Artykuł 2018
Autorzy / redaktorzy: Elżbieta Skąpska
Publikacja nadrzędna: European Journal of Service Management
The fact there is good accessibility to modern service-product offers has imposed greater requirements on managers who make market decisions concerning the survival and development of local enterprises. Observation of current consumer behavior and a quick response as for meeting …
DOI: 10.18276/ejsm.2018.27/1-34 · ISSN: 2450-8535
Artykuł 2017
Autorzy / redaktorzy: Marek Gnusowski, Anatoliy G. Goncharuk, Elżbieta Skąpska, Olga Domakur
Publikacja nadrzędna: European Journal of Service Management
Presently, the globalization in trade and in capital markets forced service organizations to extend the range of service functions to meet globally accepted standards in a single economic system. However, not all service companies are the same. Globalization has different implica…
DOI: 10.18276/ejsm.2017.22-03 · ISSN: 2450-8535
Artykuł 2016
Autorzy / redaktorzy: Elżbieta Skąpska
Publikacja nadrzędna: European Journal of Service Management
In the field of human relationships there are currently new multidimensional information technologies from the productive sector that interfere in things, and subjective “face-to-face” interactions characteristic of services are replaced with automated internet connections. In th…
DOI: 10.18276/ejsm.2016.17/1-07 · ISSN: 2450-8535