Zakres wyszukiwania: Wszystkie publikacje
Liczba wyników dla „customer experience”: 3.
Rozdział 2025
Autorzy / redaktorzy: Maciej Lewandowski
Publikacja nadrzędna: Intelligent Management and Artificial Intelligence: Trends, Challenges, and Opportunities, Vol.1
Purpose: The study aims to evaluate the current potential for automated customer assistance among NASK partners in Poland. It analyses the distribution of domain registrars across different maturity segments, identifies the most and least frequently implemented automation element…
DOI: 10.18276/978-83-8419-028-9-20 · ISBN: 978-83-8419-028-9
Rozdział 2025
Autorzy / redaktorzy: Anna Szwajlik
Publikacja nadrzędna: Intelligent Management and Artificial Intelligence: Trends, Challenges, and Opportunities, Vol.1
Purpose: The digital technology revolution has greatly changed how companies interact with their customers, which is directly related to the company's probability and durability. As a result, companies are constantly looking for new ways to improve customer experiences and engage…
DOI: 10.18276/978-83-8419-028-9-10 · ISBN: 978-83-8419-028-9
Artykuł 2017
Autorzy / redaktorzy: Marcin Kotarba
Publikacja nadrzędna: Finanse, Rynki Finansowe, Ubezpieczenia
Purpose – Presentation of impact of digitalization and consumer behavior on the interaction between clients and financial institutions. The starting point is based on the current challenges of the financial sector, with the leading role of servicing a digital client. A general pr…
DOI: 10.18276/frfu.2017.1.85-05 · ISSN: 2450-7741