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Artykuł 2015

Managing stakeholders of a tourism company

Autorzy / redaktorzy: Anna Przybylska

Publikacja nadrzędna: European Journal of Service Management

The paper describes the possibilities of using the method of stakeholder analysis based on the example of tourism companies. On the basis of the characterisation of particular stakeholder groups the hierarchy of importance was created which is a significant contribution to servic…

DOI: 10.18276/smt.2015.16-12 · ISSN: 1898-0511

Artykuł 2015

The determinants of knowledge transfer from universities to tourism companies – a conceptual model and research propositions

Autorzy / redaktorzy: Marcin Olszewski

Publikacja nadrzędna: European Journal of Service Management

Acquiring and generating knowledge for product development is critical for the competitiveness of both tourism destinations and enterprises. The relationships between universities and companies can be treated as weak ties, and therefore be efficient for knowledge sharing, and to …

DOI: 10.18276/smt.2015.16-11 · ISSN: 1898-0511