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Ergebnisse für „customer ratings“: 1.

Artikel 2015

Hotel promotion as viewed by customers

Autoren / Herausgeber: Izabela Kapera

Veröffentlicht in: European Journal of Service Management

Purpose The purpose of the paper is to discuss the significance of hotel promotion from the customer perspective. The research analyzed hotel promotional efforts from the perspective of hotel guests staying at randomly selected hotels in Poland. Design/methodology/approach The…

DOI: 10.18276/smt.2015.15-06 · ISSN: 1898-0511