Suchbereich: Alle Publikationen
Ergebnisse für „logistic services“: 3.
Artikel 2018
Autoren / Herausgeber: Józef Perenc
Veröffentlicht in: European Journal of Service Management
This article presents the essence of courier services in relation to the changes taking place on the logistics and transport services markets. The subject of this article is of a theoretical and practical nature. One of the most important aims of this work was to provide informat…
DOI: 10.18276/ejsm.2018.28/1-31 · ISSN: 2450-8535
Artikel 2018
Autoren / Herausgeber: Marta Starostka-Patyk, Sylwia Król
Veröffentlicht in: European Journal of Service Management
Returns of products occur in almost every kind of economic active companies. Important challenge is to use the proper management practices for returns handling. The companies that are aware of such functionality might expect the bigger market success than others. Proper returns m…
DOI: 10.18276/ejsm.2018.26-28 · ISSN: 2450-8535
Artikel 2018
Autoren / Herausgeber: Teresa Gajewska
Veröffentlicht in: European Journal of Service Management
Logistic services are evaluated primarily by measuring customer satisfaction. A satisfaction measurement provides information on the operations of an organization and how effective it is in meeting the customers’ needs. The aim of this paper is an evaluation of the organizational…
DOI: 10.18276/ejsm.2018.26-11 · ISSN: 2450-8535