Artikel 2018
Service portfolio as a key element of service strategy
Autoren / Herausgeber: Weronika Toszewska-Czerniej
Veröffentlicht in: European Journal of Service Management
The service strategy details how the service provider will use the service in the process of meeting the set objectives to meet the needs of the customer while achieving the direction of the company’s development. Taking into account the complexity of the service process and the …
DOI: 10.18276/ejsm.2018.26-35 · ISSN: 2450-8535