Artykuł 2018
Using lean government in improvement of the services in public administration on the example of Marshal’s Office in Lubuskie voivodeship
Autorzy / redaktorzy: Anna Ludwiczak
Publikacja nadrzędna: European Journal of Service Management
The aim of the article is to present the possibilities of using lean government for improving services in Polish public administration. The first part of the article outlines the specifics of public services. Then the essence of lean management was discussed and also the examples…
DOI: 10.18276/ejsm.2018.26-18 · ISSN: 2450-8535