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European Journal of Service Management

Vorher: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

Vol. 25, 1/2018
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Breaching the principles of corporate social responsibility and rules of the sharing economy in the passenger transport services market

DOI: 10.18276/ejsm.2018.25-19
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Abstract

The purpose of this paper is to analyse and evaluate business activities of the Uber company which declares itself as a sharing economy subject. The analysis is performed in the context of compliance with the principles of Corporate Social Responsibility (CSR), and the rules that should be followed by economic subjects operating under the sharing economy. Uber matches people who want to offer a transportation service with people who want to use this service. For this purpose, the company uses online applications. On the passenger transport market, it creates very serious competition for taxi corporations. The research carried out shows that the company has seriously violated the principles of CSR and the rules that should apply to subjects of the shared economy. Uber has enabled them to bypass tax regulations, passenger safety regulations and labour standards.
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