European Journal of Service Management
Wcześniej: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management
Usage of IT tools in logistics services design – opportunities and challenges
DOI: 10.18276/ejsm.2018.25-32
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| ISSN: | 2450-8535 |
| eISSN: | 2451-2729 |
| Autorzy: | Andrzej Rzeczycki |
| Słowa kluczowe: | process design logistics services IT tools |
| Data wydania numeru / monografii: | 2018 |
| Liczba stron: | 7 (259-265) |
| OAI-PMH: | Metadane |
| Cited-by (Crossref) ?: | Włącz JavaScript, aby pobrać dane cytowań. |
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Abstrakt
The article has to present the possibilities of using IT tools to model processes for the design of logistics services. This paper will focus on the capabilities of ADONIS system, in on-premise and SaaS versions, indicating the simulations and analytical capabilities of these solutions. The object of this analysis will be the services processes provided by 3PL operators.