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Results for “FinTech”: 4.

Article 2018

Robo-advisors in asset management – the experience from Germany

Authors / editors: Dominika Kordela

Published in: European Journal of Service Management

The importance of the digitization is in the area of financial services is growing. One of the manifestations of the development of financial technology in finance is the use of the so-called robo-advisors in financial services, which offer asset and wealth management services us…

DOI: 10.18276/ejsm.2018.28/1-19 · ISSN: 2450-8535

Article 2017

Digitalization Of Customer Experience (Cx) In A Financial Institution

Authors / editors: Marcin Kotarba

Published in: Finanse, Rynki Finansowe, Ubezpieczenia

Purpose – Presentation of impact of digitalization and consumer behavior on the interaction between clients and financial institutions. The starting point is based on the current challenges of the financial sector, with the leading role of servicing a digital client. A general pr…

DOI: 10.18276/frfu.2017.1.85-05 · ISSN: 2450-7741

Article 2016

Współpraca instytucji finansowych z sektorem FinTech

Authors / editors: Mirosława Mioducka, Teresa Łuczka

Published in: Współczesne Finanse

Cel – przedstawiono możliwości współpracy firm typu FinTech z przedsiębiorstwami z sektora finansowego. Metodyka badania – przegląd i analiza wyników badań wtórnych. Wynik – minimalizacja kosztów w sektorze bankowym poprzez zmianę sposobu obsługi klientów (przeniesienie do kana…

DOI: 10.18276/wf.2016.1-06 · ISSN: 2544-199X

Article 2016

The Banking Industry and Digital Innovation: in Search of New Business Models and Channels

Authors / editors: Stanisław Flejterski, Jakub Labun

Published in: European Journal of Service Management

The financial sector plays an essential role in the development of the contemporary economy, which is not likely to ever change due to its systemic nature. However, conventional banking is becoming a thing of the past as significant changes in demographic, societal, technological…

DOI: 10.18276/ejsm.2016.20-01 · ISSN: 2450-8535