Article 2018
Zarządzanie relacjami z pracownikami jako klientami wewnętrznymi przedsiębiorstwa
Authors / editors: Agnieszka Bojanowska
Published in: Marketing i Zarządzanie
The purpose of the paper is to employ customer relationship management (CRM) conception for translating thinking about human recourses management in enterprises. Giving stuff name of internal customer is connected with perceive needs and expectations of people working in enterpri…
DOI: 10.18276/miz.2018.53-02 · ISSN: 2450-775X