Article 2018
Assessment of the quality of service in the catering industry as an important determinant in escalating the level of consumer confidence
Authors / editors: Agnieszka Górka-Chowaniec
Published in: European Journal of Service Management
Internationalization of modern enterprises in service industry, turbulent environment in which they operate and constant expansion of the competition in the catering industry force enterprises to seek more innovative ways to remain on the market. Quality is the key factor in the …
DOI: 10.18276/ejsm.2018.25-12 · ISSN: 2450-8535