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European Journal of Service Management

Vorher: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

Vol. 26, 2/2018
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Impact of selected factors on the cross-border price of postal parcels in the European Union

DOI: 10.18276/ejsm.2018.26-30
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Abstract

The aim of the article is to analyze the impact of selected variables on the difference in cross-border price postal parcels weighing up to 2 kg offered by twenty-eight designated postal operators in the European Union countries in 2015 based on 756 collected observations. The study used data from Eurostat, the Universal Postal Union and the financial statements of designated postal operators. The base were nineteen indicators verifying the hypotheses about impact of selected groups of variables on the cross-border price. Moreover the analysis has been extended of electronic postal services indicators provided by designated postal operators, as defined by the Universal Postal Union, for selected countries. The results of the analysis confirm the complexity of the factors that affect the cross-border prices used by operators.
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