Article 2016
Logistics customer service on the example of courier companies
Authors / editors: Agnieszka Matuszczak, Urszula Chrąchol-Barczyk
Published in: Marketing i Zarządzanie
Logistics customer service is nowadays one of the basic tools of competition among companies. Keeping it in accordance with the preferences of customers may result in a group of loyal and satisfied customers. Services of courier companies are nowadays ubiquitous to the individual…
DOI: 10.18276/miz.2016.46-06 · ISSN: 2450-775X