Article 2023
Authors / editors: Wojciech Gonet, Julia Wlasiuk
Published in: Acta Iuris Stetinensis
The text deals with the definition of public services and their scope in Belarus and Poland. As a result of the conducted research, it was found that it is difficult to accept one criterion indicating that the given services are public. A permanent criterion of non-payment for th…
DOI: 10.18276/ais.2023.43-04 · ISSN: 2083-4373
Article 2018
Authors / editors: Katarzyna Towpieko, Natalia Sypion-Dutkowska
Published in: European Journal of Service Management
The term “services” is defined in a variety of ways, depending on the research approach. Among service activities, a special role is played by public services located in downtown residential areas. They constitute a specific mix of various types of private and public activities, …
DOI: 10.18276/ejsm.2018.28/2-61 · ISSN: 2450-8535
Article 2018
Authors / editors: Joanna Stawska, Ireneusz Jaźwiński, Paulo Reis Moreno, Ramona Rupeika-Apoga
Published in: European Journal of Service Management
The aim of the article is to present the General Government expenditure on public services in the European Union countries, including selected aspects of fiscal policy and public governance. In order to achieve this aim, the varius research methods are used. The data used in the …
DOI: 10.18276/ejsm.2018.28/2-51 · ISSN: 2450-8535
Article 2018
Authors / editors: Arkadiusz Ignasiak-Szulc, Svitlana Kucherenko, Ireneusz Jaźwiński, Vlacheslav Riznyk
Published in: European Journal of Service Management
As the experiences of the Central and Eastern European countries show, the reforms connected with decentralization were important in agendas of transformation. It must be also stressed that their implementation had not only political impact as formation and empowerment of new ter…
DOI: 10.18276/ejsm.2018.28/1-18 · ISSN: 2450-8535
Article 2018
Authors / editors: Beata Zagożdżon
Published in: European Journal of Service Management
Determining the place and the role of the private sector in delivering public services is one of the problems that modern economics faces. It is currently believed that there are no goods and services that can only be provided by the private or the public sector. Governments use …
DOI: 10.18276/ejsm.2018.26-42 · ISSN: 2450-8535
Article 2018
Authors / editors: Agnieszka Szczudlińska-Kanoś, Janusz Sasak, Emanuele Antonio Vendramini
Published in: European Journal of Service Management
In recent years, the participation of citizens in public life plays an increasingly important role in the management, in particular in local government units at the local level. Changes in the needs and demands of citizens have led to the fact that social participation has effect…
DOI: 10.18276/ejsm.2018.26-31 · ISSN: 2450-8535
Article 2018
Authors / editors: Anna Ludwiczak
Published in: European Journal of Service Management
The aim of the article is to present the possibilities of using lean government for improving services in Polish public administration. The first part of the article outlines the specifics of public services. Then the essence of lean management was discussed and also the examples…
DOI: 10.18276/ejsm.2018.26-18 · ISSN: 2450-8535
Article 2018
Authors / editors: Sabina Kauf
Published in: European Journal of Service Management
In this article the issues of social responsibility and necessity of its implementation in public sector have been taken on. We’ve tried to answer the question: what criteria should be taken into account in bargaining procedures so public task could be completed concordantly with…
DOI: 10.18276/ejsm.2018.26-16 · ISSN: 2450-8535
Article 2018
Authors / editors: Marcin Flieger
Published in: European Journal of Service Management
The main purpose of the article is to determine possibilities and conditions of optimizing the process of providing services by communes by initiating and developing network cooperation with private companies operating in the region. At the beginning the author described the stag…
DOI: 10.18276/ejsm.2018.26-10 · ISSN: 2450-8535
Article 2018
Authors / editors: Beata Sadowska, Anna Ankudo-Jankowska, Monika Starosta-Grala
Published in: Ekonomiczne Problemy Usług
The State Forests, through its activities in the field of forest and natural sciences, and the development of educational and environmental infrastructure, play a large role and make a significant contribution to shaping the ecological consciousness of society. Foresters are a ri…
DOI: 10.18276/epu.2018.130-16 · ISSN: 1896-382X
Article 2016
Authors / editors: Beata Nuzzo
Published in: Europa Regionum
Liberalization of public service markets, which has led to a greater share of private and non-governmental sectors in providing services to citizens, renders ensuring proper selection of public service providers a priority. This is the reason why nowadays organizing services for …
DOI: 10.18276/er.2016.29-16 · ISSN: 1428-278X
Article 2016
Authors / editors: Marzena Czarnecka
Published in: Europa Regionum
Access to electricity and heat should be treated as a kind of prey civilization, which allows us to use a wide range of services and material goods. The energy market should provide free access, equal treatment of shareholders, freedom of pricing for sales of energy. The energy m…
DOI: 10.18276/er.2016.29-13 · ISSN: 1428-278X
Article 2016
Authors / editors: Joanna Drobiazgiewicz
Published in: Problemy Transportu i Logistyki
The aim of that article is to approximation beings to issue of administration public services for section TSL and shows the possibility by using ICT technology in a process of providing that services. At the beginning of that article has been represented issue of administration p…
DOI: 10.18276/ptl.2016.36-15 · ISSN: 1644-275X
Article 2016
Authors / editors: Jadwiga Stobiecka
Published in: Studia i Prace WNEiZ US
The social changes and the development of information and communication technologies have forced the public sector organizations to search for new opportunities to improve decision- -making in public services. The purpose of the article is to present two concepts, used mainly in …
DOI: 10.18276/sip.2016.43/2-28 · ISSN: 2450-7733
Article 2015
Authors / editors: Jacek Buko, Agnieszka Tomaszewicz
Published in: Ekonomiczne Problemy Usług
One of the indicators of the efficiency and effectiveness of the state is the number and quality of e-government services. However the development of e-government is contingent upon a number of determinants. In the text of the following groups separated such conditions: technical…
ISSN: 1896-382X
Article 2015
Authors / editors: Joanna Papińska-Kacperek
Published in: Ekonomiczne Problemy Usług
The article describes the portals dedicated digital public services in selected EU countries. The purpose of this article is to recommend actions that can increase the popularity of digital public administration.
ISSN: 1896-382X
Article 2015
Authors / editors: Barbara Kos
Published in: Marketing i Zarządzanie
Public services area is constantly growing in importance. Availability, accessibility and quality of public services increase quality of society’s life and improve regions’ competitiveness, which in turn determines their economic growth. Ensuring high level of public services inv…
DOI: 10.18276/pzfm.2015.40-12 · ISSN: 1509-0507
Article 2015
Authors / editors: Joanna Papińska-Kacperek, Aleksander Wassilew
Published in: Studia Informatica Pomerania
The article presents the state of providing online public services. There were compared the available data about some e-government services for the four countries of the European Union. The analysis concerns two countries founding the EU, namely France and United Kingdom, and one…
DOI: 10.18276/si.2015.37-09 · ISSN: 0867-1753
Article 2015
Authors / editors: Joanna Hernik, Weronika Kosek
Published in: Przegląd Zachodniopomorski
The purpose of this article is to demonstrate differences in prices tickets of communicationin cities of West Pomeranian Province in terms of competitiveness. Authors provide inthe article a working thesis that prices of public transport tickets inversely depend ona size of city.…
DOI: 10.18276/pz.2015.2-05 · ISSN: 0552-4245
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