European Journal of Service Management

Wcześniej: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

ISSN: 2450-8535     eISSN: 2451-2729    OAI    DOI: 10.18276/ejsm.2018.28/2-13
CC BY-SA   Open Access 

Lista wydań / Vol. 28/2, 4/2018
Basic directions of contemporary postal services markets transformation

Autorzy: Roman Czaplewski
Słowa kluczowe: postal services market digitalization Internet innovative information and communication services
Data publikacji całości:2018
Liczba stron:7 (113-119)
Cited-by (Crossref) ?:

Abstrakt

On modern postal markets the demand for traditional services is falling and it is clearly visible especially on the letters market. This forces postal operators to undertake the provision of innovative information and communication services. Entering the area of these services, postal operators start by offering so-called hybrid services, e-deliveries and engaging in e-commerce.
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