European Journal of Service Management

Inhaltsverzeichnis

1. 1.

   The relationship between European Union law and international law in relation to passenger transport services

   Dorota Ambrożuk

   Artikelseiten: 8 (7-14)

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2. 2.

   Innovation in counteracting insurance fraud

   Anna Bera

   Artikelseiten: 7 (15-21)

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3. 3.

   Determinants of growth and international competitiveness of small enterprises

   Magdalena Brojakowska-Trząska

   Artikelseiten: 7 (23-29)

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4. 4.

   Architecture of innovative business models in the service sector from the perspective of Polish tourism companies

   Małgorzata Brojak-Trzaskowska

   Artikelseiten: 8 (31-38)

   Herunterladen PDF: Architecture of innovative business models in the service sector from the perspective of Polish tourism companies
5. 5.

   Information and communication technologies (ICT) in banking sector

   Agnieszka Budziewicz-Guźlecka, Mariusz Woźniakowski

   Artikelseiten: 10 (39-48)

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6. 6.

   Premises and conditions for the implementation of government-certified e-communication on the example of selected EU countries

   Jacek Buko

   Artikelseiten: 6 (49-54)

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7. 7.

   Selection of event marketing communication tools in the light of own research

   Urszula Chrąchol-Barczyk

   Artikelseiten: 6 (55-60)

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8. 8.

   Educational services in narrative museum taking as an example BASTEJA, the historical museum in Stargard

   Paulina Dąbrosz-Drewnowska

   Artikelseiten: 9 (61-69)

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9. 9.

   Postal service, transport service, courier service – a few remarks in the context of the Postal Law Act 2012

   Daniel Dąbrowski

   Artikelseiten: 8 (71-78)

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10. 10.

    Some aspects of trust in service activities

    Wojciech Downar

    Artikelseiten: 7 (79-85)

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11. 11.

    Pro-competitive regulation of selected infrastructure sectors in Poland

    Anna Drab-Kurowska

    Artikelseiten: 7 (87-93)

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12. 12.

    Selected problems of occupational stress in the organization

    Karolina Drela

    Artikelseiten: 8 (95-102)

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13. 13.

    Local railway connections in the national transportation system – proposed solutions to make them significant for passenger and freight transport

    Arkadiusz Drewnowski

    Artikelseiten: 8 (103-110)

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14. 14.

    Centralization of procurement – essence and current trends

    Joanna Drobiazgiewicz

    Artikelseiten: 6 (111-116)

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15. 15.

    Economic opportunities of radio-frequency identification technology usage in power distribution sector

    Wojciech Drożdż, Rene Kuczkowski

    Artikelseiten: 7 (117-123)

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16. 16.

    Implementation Barriers of Lean Manufacturing in the Production Sector

    Marzena Frankowska

    Artikelseiten: 9 (125-133)

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17. 17.

    Analysis of factors creating the information society in Poland, with particular emphasis on the role of e-services – presentation of selected research results

    Piotr Gutowski

    Artikelseiten: 7 (135-141)

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18. 18.

    Development of Public Services through the Implementation of European Self-Government Standards in Ukraine

    Arkadiusz Ignasiak-Szulc, Svitlana Kucherenko, Ireneusz Jaźwiński, Vlacheslav Riznyk

    Artikelseiten: 7 (143-149)

    Herunterladen PDF: Development of Public Services through the Implementation of European Self-Government Standards in Ukraine
19. 19.

    Robo-advisors in asset management – the experience from Germany

    Dominika Kordela

    Artikelseiten: 7 (151-157)

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20. 20.

    Theoretical and pragmatic aspects of functioning of flexible transport systems

    Tomasz Kwarciński

    Artikelseiten: 6 (159-164)

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21. 21.

    Optimization of the production process model using pattern search method

    Anna Landowska

    Artikelseiten: 7 (165-171)

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22. 22.

    Sharing economy – challenges and regulatory requirements

    Piotr Ładny

    Artikelseiten: 8 (173-180)

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23. 23.

    Knowledge transfer at universities: can technology transfer offices, business incubators and science and technology parks in Poland provide good support services?

    Katarzyna Łobacz

    Artikelseiten: 10 (181-190)

    Herunterladen PDF: Knowledge transfer at universities: can technology transfer offices, business incubators and science and technology parks in Poland provide good support services?
24. 24.

    HR business partner – the range of roles and services

    Ewa Matuska, Piotr Niedzielski

    Artikelseiten: 7 (191-197)

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25. 25.

    Acquisitions on the cable television market in Poland – conditions and perspectives

    Wiesław M. Maziarz

    Artikelseiten: 7 (199-205)

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26. 26.

    Passenger transport by the Reichspost vehicles during the interwar period, as exemplified by the Eastern Provinces

    Andrzej Mielcarek

    Artikelseiten: 7 (207-213)

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27. 27.

    Productivity of road freight transport services in Poland an EU

    Dariusz Milewski

    Artikelseiten: 8 (215-222)

    Herunterladen PDF: Productivity of road freight transport services in Poland an EU
28. 28.

    Marketing management of a brand

    Beata Nowotarska-Romaniak, Anastazja Magdalena Kasztalska

    Artikelseiten: 8 (223-230)

    Herunterladen PDF: Marketing management of a brand
29. 29.

    The Employee Capital Plans as an element of complementarity of the pension system in Poland

    Elżbieta Ociepa-Kicińska, Dawid Dawidowicz

    Artikelseiten: 7 (231-237)

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30. 30.

    Impact of internet advertising on children and youth and assessment of its social effects

    Izabela Ostrowska

    Artikelseiten: 7 (239-245)

    Herunterladen PDF: Impact of internet advertising on children and youth and assessment of its social effects
31. 31.

    Conditions for improving the functioning of logistics in courier companies

    Józef Perenc

    Artikelseiten: 9 (247-255)

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32. 32.

    The circular economy in the face of modern world challenges

    Hanna Pondel, Izabela Bludnik

    Artikelseiten: 6 (257-262)

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33. 33.

    Risk and uncertainty in the production of energy plants

    Maciej Rabe

    Artikelseiten: 10 (263-272)

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34. 34.

    Passenger preferences in rail transport

    Grażyna Rosa

    Artikelseiten: 8 (273-280)

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35. 35.

    Optimizing the capital structure of the U.S. small businesses in the midst of the financial crises – the case of California

    Robert Rumiński

    Artikelseiten: 8 (281-288)

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36. 36.

    The state of economic knowledge and its importance in the opinion of young Poles

    Aneta Sokół, Irena Figurska

    Artikelseiten: 8 (289-296)

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37. 37.

    The concepts of business management in the opinion of entrepreneurs

    Hanna Soroka-Potrzebna

    Artikelseiten: 7 (297-303)

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38. 38.

    A development of Business Intelligence Systems

    Adam Stecyk

    Artikelseiten: 7 (305-311)

    Herunterladen PDF: A development of Business Intelligence Systems
39. 39.

    How a choice of the legal form of garages affects on sale and management of them

    Iwona Szymczak

    Artikelseiten: 7 (313-319)

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40. 40.

    The role of the education system in the development of human capital in the hospitality industry in Poland

    Anna Tokarz-Kocik

    Artikelseiten: 8 (321-328)

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41. 41.

    Citizens’ readiness to use e-administration in communes of West-Pomeranian voivodeship

    Agnieszka Agata Tomaszewicz

    Artikelseiten: 7 (329-335)

    Herunterladen PDF: Citizens’ readiness to use e-administration in communes of West-Pomeranian voivodeship
42. 42.

    Conditions for the development of the cruise ship market in Szczecin – research results

    Monika Tomczyk

    Artikelseiten: 6 (337-342)

    Herunterladen PDF: Conditions for the development of the cruise ship market in Szczecin – research results
43. 43.

    Who is responsible for loading operations, stowage and securing with respect to the carriage of consignments?

    Krzysztof Wesołowski

    Artikelseiten: 8 (343-350)

    Herunterladen PDF: Who is responsible for loading operations, stowage and securing with respect to the carriage of consignments?
44. 44.

    The role of services in the Polish foreign trade in 2010–2017

    Jolanta Zieziula

    Artikelseiten: 7 (351-357)

    Herunterladen PDF: The role of services in the Polish foreign trade in 2010–2017