European Journal of Service Management

Spis treści

1. 1.

   The relationship between European Union law and international law in relation to passenger transport services

   Dorota Ambrożuk

   Strony artykułu: 8 (7-14)

   Pobierz PDF: The relationship between European Union law and international law in relation to passenger transport services
2. 2.

   Innovation in counteracting insurance fraud

   Anna Bera

   Strony artykułu: 7 (15-21)

   Pobierz PDF: Innovation in counteracting insurance fraud
3. 3.

   Determinants of growth and international competitiveness of small enterprises

   Magdalena Brojakowska-Trząska

   Strony artykułu: 7 (23-29)

   Pobierz PDF: Determinants of growth and international competitiveness of small enterprises
4. 4.

   Architecture of innovative business models in the service sector from the perspective of Polish tourism companies

   Małgorzata Brojak-Trzaskowska

   Strony artykułu: 8 (31-38)

   Pobierz PDF: Architecture of innovative business models in the service sector from the perspective of Polish tourism companies
5. 5.

   Information and communication technologies (ICT) in banking sector

   Agnieszka Budziewicz-Guźlecka, Mariusz Woźniakowski

   Strony artykułu: 10 (39-48)

   Pobierz PDF: Information and communication technologies (ICT) in banking sector
6. 6.

   Premises and conditions for the implementation of government-certified e-communication on the example of selected EU countries

   Jacek Buko

   Strony artykułu: 6 (49-54)

   Pobierz PDF: Premises and conditions for the implementation of government-certified e-communication on the example of selected EU countries
7. 7.

   Selection of event marketing communication tools in the light of own research

   Urszula Chrąchol-Barczyk

   Strony artykułu: 6 (55-60)

   Pobierz PDF: Selection of event marketing communication tools in the light of own research
8. 8.

   Educational services in narrative museum taking as an example BASTEJA, the historical museum in Stargard

   Paulina Dąbrosz-Drewnowska

   Strony artykułu: 9 (61-69)

   Pobierz PDF: Educational services in narrative museum taking as an example BASTEJA, the historical museum in Stargard
9. 9.

   Postal service, transport service, courier service – a few remarks in the context of the Postal Law Act 2012

   Daniel Dąbrowski

   Strony artykułu: 8 (71-78)

   Pobierz PDF: Postal service, transport service, courier service – a few remarks in the context of the Postal Law Act 2012
10. 10.

    Some aspects of trust in service activities

    Wojciech Downar

    Strony artykułu: 7 (79-85)

    Pobierz PDF: Some aspects of trust in service activities
11. 11.

    Pro-competitive regulation of selected infrastructure sectors in Poland

    Anna Drab-Kurowska

    Strony artykułu: 7 (87-93)

    Pobierz PDF: Pro-competitive regulation of selected infrastructure sectors in Poland
12. 12.

    Selected problems of occupational stress in the organization

    Karolina Drela

    Strony artykułu: 8 (95-102)

    Pobierz PDF: Selected problems of occupational stress in the organization
13. 13.

    Local railway connections in the national transportation system – proposed solutions to make them significant for passenger and freight transport

    Arkadiusz Drewnowski

    Strony artykułu: 8 (103-110)

    Pobierz PDF: Local railway connections in the national transportation system – proposed solutions to make them significant for passenger and freight transport
14. 14.

    Centralization of procurement – essence and current trends

    Joanna Drobiazgiewicz

    Strony artykułu: 6 (111-116)

    Pobierz PDF: Centralization of procurement – essence and current trends
15. 15.

    Economic opportunities of radio-frequency identification technology usage in power distribution sector

    Wojciech Drożdż, Rene Kuczkowski

    Strony artykułu: 7 (117-123)

    Pobierz PDF: Economic opportunities of radio-frequency identification technology usage in power distribution sector
16. 16.

    Implementation Barriers of Lean Manufacturing in the Production Sector

    Marzena Frankowska

    Strony artykułu: 9 (125-133)

    Pobierz PDF: Implementation Barriers of Lean Manufacturing in the Production Sector
17. 17.

    Analysis of factors creating the information society in Poland, with particular emphasis on the role of e-services – presentation of selected research results

    Piotr Gutowski

    Strony artykułu: 7 (135-141)

    Pobierz PDF: Analysis of factors creating the information society in Poland, with particular emphasis on the role of e-services – presentation of selected research results
18. 18.

    Development of Public Services through the Implementation of European Self-Government Standards in Ukraine

    Arkadiusz Ignasiak-Szulc, Svitlana Kucherenko, Ireneusz Jaźwiński, Vlacheslav Riznyk

    Strony artykułu: 7 (143-149)

    Pobierz PDF: Development of Public Services through the Implementation of European Self-Government Standards in Ukraine
19. 19.

    Robo-advisors in asset management – the experience from Germany

    Dominika Kordela

    Strony artykułu: 7 (151-157)

    Pobierz PDF: Robo-advisors in asset management – the experience from Germany
20. 20.

    Theoretical and pragmatic aspects of functioning of flexible transport systems

    Tomasz Kwarciński

    Strony artykułu: 6 (159-164)

    Pobierz PDF: Theoretical and pragmatic aspects of functioning of flexible transport systems
21. 21.

    Optimization of the production process model using pattern search method

    Anna Landowska

    Strony artykułu: 7 (165-171)

    Pobierz PDF: Optimization of the production process model using pattern search method
22. 22.

    Sharing economy – challenges and regulatory requirements

    Piotr Ładny

    Strony artykułu: 8 (173-180)

    Pobierz PDF: Sharing economy – challenges and regulatory requirements
23. 23.

    Knowledge transfer at universities: can technology transfer offices, business incubators and science and technology parks in Poland provide good support services?

    Katarzyna Łobacz

    Strony artykułu: 10 (181-190)

    Pobierz PDF: Knowledge transfer at universities: can technology transfer offices, business incubators and science and technology parks in Poland provide good support services?
24. 24.

    HR business partner – the range of roles and services

    Ewa Matuska, Piotr Niedzielski

    Strony artykułu: 7 (191-197)

    Pobierz PDF: HR business partner – the range of roles and services
25. 25.

    Acquisitions on the cable television market in Poland – conditions and perspectives

    Wiesław M. Maziarz

    Strony artykułu: 7 (199-205)

    Pobierz PDF: Acquisitions on the cable television market in Poland – conditions and perspectives
26. 26.

    Passenger transport by the Reichspost vehicles during the interwar period, as exemplified by the Eastern Provinces

    Andrzej Mielcarek

    Strony artykułu: 7 (207-213)

    Pobierz PDF: Passenger transport by the Reichspost vehicles during the interwar period, as exemplified by the Eastern Provinces
27. 27.

    Productivity of road freight transport services in Poland an EU

    Dariusz Milewski

    Strony artykułu: 8 (215-222)

    Pobierz PDF: Productivity of road freight transport services in Poland an EU
28. 28.

    Marketing management of a brand

    Beata Nowotarska-Romaniak, Anastazja Magdalena Kasztalska

    Strony artykułu: 8 (223-230)

    Pobierz PDF: Marketing management of a brand
29. 29.

    The Employee Capital Plans as an element of complementarity of the pension system in Poland

    Elżbieta Ociepa-Kicińska, Dawid Dawidowicz

    Strony artykułu: 7 (231-237)

    Pobierz PDF: The Employee Capital Plans as an element of complementarity of the pension system in Poland
30. 30.

    Impact of internet advertising on children and youth and assessment of its social effects

    Izabela Ostrowska

    Strony artykułu: 7 (239-245)

    Pobierz PDF: Impact of internet advertising on children and youth and assessment of its social effects
31. 31.

    Conditions for improving the functioning of logistics in courier companies

    Józef Perenc

    Strony artykułu: 9 (247-255)

    Pobierz PDF: Conditions for improving the functioning of logistics in courier companies
32. 32.

    The circular economy in the face of modern world challenges

    Hanna Pondel, Izabela Bludnik

    Strony artykułu: 6 (257-262)

    Pobierz PDF: The circular economy in the face of modern world challenges
33. 33.

    Risk and uncertainty in the production of energy plants

    Maciej Rabe

    Strony artykułu: 10 (263-272)

    Pobierz PDF: Risk and uncertainty in the production of energy plants
34. 34.

    Passenger preferences in rail transport

    Grażyna Rosa

    Strony artykułu: 8 (273-280)

    Pobierz PDF: Passenger preferences in rail transport
35. 35.

    Optimizing the capital structure of the U.S. small businesses in the midst of the financial crises – the case of California

    Robert Rumiński

    Strony artykułu: 8 (281-288)

    Pobierz PDF: Optimizing the capital structure of the U.S. small businesses in the midst of the financial crises – the case of California
36. 36.

    The state of economic knowledge and its importance in the opinion of young Poles

    Aneta Sokół, Irena Figurska

    Strony artykułu: 8 (289-296)

    Pobierz PDF: The state of economic knowledge and its importance in the opinion of young Poles
37. 37.

    The concepts of business management in the opinion of entrepreneurs

    Hanna Soroka-Potrzebna

    Strony artykułu: 7 (297-303)

    Pobierz PDF: The concepts of business management in the opinion of entrepreneurs
38. 38.

    A development of Business Intelligence Systems

    Adam Stecyk

    Strony artykułu: 7 (305-311)

    Pobierz PDF: A development of Business Intelligence Systems
39. 39.

    How a choice of the legal form of garages affects on sale and management of them

    Iwona Szymczak

    Strony artykułu: 7 (313-319)

    Pobierz PDF: How a choice of the legal form of garages affects on sale and management of them
40. 40.

    The role of the education system in the development of human capital in the hospitality industry in Poland

    Anna Tokarz-Kocik

    Strony artykułu: 8 (321-328)

    Pobierz PDF: The role of the education system in the development of human capital in the hospitality industry in Poland
41. 41.

    Citizens’ readiness to use e-administration in communes of West-Pomeranian voivodeship

    Agnieszka Agata Tomaszewicz

    Strony artykułu: 7 (329-335)

    Pobierz PDF: Citizens’ readiness to use e-administration in communes of West-Pomeranian voivodeship
42. 42.

    Conditions for the development of the cruise ship market in Szczecin – research results

    Monika Tomczyk

    Strony artykułu: 6 (337-342)

    Pobierz PDF: Conditions for the development of the cruise ship market in Szczecin – research results
43. 43.

    Who is responsible for loading operations, stowage and securing with respect to the carriage of consignments?

    Krzysztof Wesołowski

    Strony artykułu: 8 (343-350)

    Pobierz PDF: Who is responsible for loading operations, stowage and securing with respect to the carriage of consignments?
44. 44.

    The role of services in the Polish foreign trade in 2010–2017

    Jolanta Zieziula

    Strony artykułu: 7 (351-357)

    Pobierz PDF: The role of services in the Polish foreign trade in 2010–2017