European Journal of Service Management

Spis treści

1. 1.

   Varied methods of protection of travellers under European law

   Dorota Ambrożuk

   Strony artykułu: 7 (9-15)

   Pobierz PDF: Varied methods of protection of travellers under European law
2. 2.

   Managing talented employees

   Robert Balcerzak, Dorota Balcerzak

   Strony artykułu: 10 (17-26)

   Pobierz PDF: Managing talented employees
3. 3.

   Influence of the kurtosis value on the result of goodness of fit test for the daily rate of return on selected WIG20 and WIG30 companies

   Kamila Bednarz-Okrzyńska

   Strony artykułu: 10 (27-36)

   Pobierz PDF: Influence of the kurtosis value on the result of goodness of fit test for the daily rate of return on selected WIG20 and WIG30 companies
4. 4.

   International insolvency proceedings – desired directions of change and implementation

   Marek Białkowski

   Strony artykułu: 6 (37-42)

   Pobierz PDF: International insolvency proceedings – desired directions of change and implementation
5. 5.

   Psychical distance in the internationalisation process of micro and small enterprises

   Magdalena Brojakowska-Trząska

   Strony artykułu: 6 (43-48)

   Pobierz PDF: Psychical distance in the internationalisation process of micro and small enterprises
6. 6.

   European Investment Bank as a supporter of European PPPs

   Krystyna Brzozowska

   Strony artykułu: 8 (49-56)

   Pobierz PDF: European Investment Bank as a supporter of European PPPs
7. 7.

   School development management

   Katarzyna Brzychcy

   Strony artykułu: 7 (57-63)

   Pobierz PDF: School development management
8. 8.

   The security of personal data protection in the Polish information society – selected aspects

   Agnieszka Budziewicz-Guźlecka

   Strony artykułu: 7 (65-71)

   Pobierz PDF: The security of personal data protection in the Polish information society – selected aspects
9. 9.

   The role of Integrated Territorial Investments in supporting the competitiveness of enterprises by the example of Bialystok Functional Area

   Anna Busłowska, Kamil Waligóra

   Strony artykułu: 6 (73-78)

   Pobierz PDF: The role of Integrated Territorial Investments in supporting the competitiveness of enterprises by the example of Bialystok Functional Area
10. 10.

    Measuring the effectiveness of influencers’ activities

    Urszula Chrąchol-Barczyk

    Strony artykułu: 5 (79-83)

    Pobierz PDF: Measuring the effectiveness of influencers’ activities
11. 11.

    Effectiveness of investments in municipal waste management in Poland in the context of goals of the circular economy

    Agnieszka Ciechelska

    Strony artykułu: 10 (85-94)

    Pobierz PDF: Effectiveness of investments in municipal waste management in Poland in the context of goals of the circular economy
12. 12.

    Impact of Regional Operational Program for Wielkopolskie Voivodeship 2007–2013 on innovation of micro, small and medium enterprises in Wielkopolska region

    Maciej Cieślukowski

    Strony artykułu: 9 (95-103)

    Pobierz PDF: Impact of Regional Operational Program for Wielkopolskie Voivodeship 2007–2013 on innovation of micro, small and medium enterprises in Wielkopolska region
13. 13.

    Sustainable development of provinces in Poland in the years 2005–2016

    Rafał Czyżycki

    Strony artykułu: 9 (105-113)

    Pobierz PDF: Sustainable development of provinces in Poland in the years 2005–2016
14. 14.

    Services provided by the National Archives in Paris (Pierreffite-sur-Seine) and the demands of XXI century

    Paulina Dąbrosz-Drewnowska

    Strony artykułu: 8 (115-122)

    Pobierz PDF: Services provided by the National Archives in Paris (Pierreffite-sur-Seine) and the demands of XXI century
15. 15.

    Smart logistics in the evolution of the logistics

    Izabela Dembińska

    Strony artykułu: 11 (123-133)

    Pobierz PDF: Smart logistics in the evolution of the logistics
16. 16.

    The university and the external environment – towards a collaborative system of resources exchange

    Wojciech Downar

    Strony artykułu: 7 (135-141)

    Pobierz PDF: The university and the external environment – towards a collaborative system of resources exchange
17. 17.

    Passenger transport as a part of the Szczecin Metropolitan Railway Project – problems with reactivation the connection Szczecin–Police

    Arkadiusz Drewnowski

    Strony artykułu: 6 (143-148)

    Pobierz PDF: Passenger transport as a part of the Szczecin Metropolitan Railway Project – problems with reactivation the connection Szczecin–Police
18. 18.

    Marketing logistics management in e-retail – the essence and selected practical aspects

    Joanna Drobiazgiewicz

    Strony artykułu: 7 (149-155)

    Pobierz PDF: Marketing logistics management in e-retail – the essence and selected practical aspects
19. 19.

    Changes to the business breakdown structure of the railway sector in the European Union in the period 1991–2016

    Juliusz Engelhardt

    Strony artykułu: 10 (157-166)

    Pobierz PDF: Changes to the business breakdown structure of the railway sector in the European Union in the period 1991–2016
20. 20.

    Diffusion of innovation as a consequence of utilization of EU funds by companies

    Zofia Gródek-Szostak, Jadwiga Adamczyk, Danuta Kajrunajtys

    Strony artykułu: 7 (167-173)

    Pobierz PDF: Diffusion of innovation as a consequence of utilization of EU funds by companies
21. 21.

    Activities of local government at stimulating innovativeness in the learning region – study of Lesser Poland voivodeship

    Zofia Gródek-Szostak, Danuta Kajrunajtys, Gabriela Malik, Anna Szeląg-Sikora

    Strony artykułu: 7 (175-181)

    Pobierz PDF: Activities of local government at stimulating innovativeness in the learning region – study of Lesser Poland voivodeship
22. 22.

    Ethical codes and their importance in the modern management processes

    Marcin Janowski

    Strony artykułu: 6 (183-188)

    Pobierz PDF: Ethical codes and their importance in the modern management processes
23. 23.

    Evaluation of the National Cohesion Strategy. What can we learn from evaluation recommendations?

    Krzysztof Kasianiuk, Robert Sobiech

    Strony artykułu: 7 (189-195)

    Pobierz PDF: Evaluation of the National Cohesion Strategy. What can we learn from evaluation recommendations?
24. 24.

    Examples of development of electromobility in public transport in Poland

    Zuzanna Kłos-Adamkiewicz

    Strony artykułu: 7 (197-203)

    Pobierz PDF: Examples of development of electromobility in public transport in Poland
25. 25.

    The challenges of facultative accounting system in the state forests

    Konrad Kochański

    Strony artykułu: 7 (205-211)

    Pobierz PDF: The challenges of facultative accounting system in the state forests
26. 26.

    Sprout of e-enterprises stimulated by public support

    Łukasz Konopielko, Jacek Wytrębowicz

    Strony artykułu: 8 (213-220)

    Pobierz PDF: Sprout of e-enterprises stimulated by public support
27. 27.

    Financing lower-secondary schools from the European Union Funds and the school education system reform in Poland

    Iwona Kowalska

    Strony artykułu: 8 (221-228)

    Pobierz PDF: Financing lower-secondary schools from the European Union Funds and the school education system reform in Poland
28. 28.

    Transport as a public good

    Tomasz Kwarciński

    Strony artykułu: 7 (229-235)

    Pobierz PDF: Transport as a public good
29. 29.

    Artificial neural network for optimization of the dynamic linear model of production

    Anna Landowska

    Strony artykułu: 7 (237-243)

    Pobierz PDF: Artificial neural network for optimization of the dynamic linear model of production
30. 30.

    Zero rating: A Case for Net Neutrality

    Piotr Ładny

    Strony artykułu: 7 (245-251)

    Pobierz PDF: Zero rating: A Case for Net Neutrality
31. 31.

    Academic entrepreneurship – the role of academic business incubators in Poland

    Magdalena Ławicka

    Strony artykułu: 9 (253-261)

    Pobierz PDF: Academic entrepreneurship – the role of academic business incubators in Poland
32. 32.

    European Union funds in IT deployment for the Polish tax administration

    Edyta Małecka-Ziembińska

    Strony artykułu: 7 (263-269)

    Pobierz PDF: European Union funds in IT deployment for the Polish tax administration
33. 33.

    European funds and air services market in Poland

    Anna Katarzyna Mazurek-Kusiak

    Strony artykułu: 9 (271-279)

    Pobierz PDF: European funds and air services market in Poland
34. 34.

    Economic aspects of financing the tourism investments from the European Regional Development Fund in Lublin city district

    Anna Katarzyna Mazurek-Kusiak, Bogusław Sawicki

    Strony artykułu: 8 (281-288)

    Pobierz PDF: Economic aspects of financing the tourism investments from the European Regional Development Fund in Lublin city district
35. 35.

    Use of the participatory budget in the process of creating urban recreational space (on the example of Szczecin)

    Beata Meyer

    Strony artykułu: 9 (289-297)

    Pobierz PDF: Use of the participatory budget in the process of creating urban recreational space (on the example of Szczecin)
36. 36.

    The importance of logistics services for the economical efficiency in the garment industry

    Dariusz Milewski, Beata Milewska

    Strony artykułu: 7 (299-305)

    Pobierz PDF: The importance of logistics services for the economical efficiency in the garment industry
37. 37.

    The European Union funds in the implementation of the concept of sustainable development in the context of financing projects related to the re- use of Europe’s cultural heritage

    Zdzisława Elżbieta Niemczewska

    Strony artykułu: 7 (307-313)

    Pobierz PDF: The European Union funds in the implementation of the concept of sustainable development in the context of financing projects related to the re- use of Europe’s cultural heritage
38. 38.

    Communication With Clients Using Electronic Mail – Analysis of the Expectations of Various Market Segments

    Izabela Ostrowska

    Strony artykułu: 7 (315-321)

    Pobierz PDF: Communication With Clients Using Electronic Mail – Analysis of the Expectations of Various Market Segments
39. 39.

    General Inspector of Financial Information as an anti-money laundering body

    Dariusz Pauch

    Strony artykułu: 8 (323-330)

    Pobierz PDF: General Inspector of Financial Information as an anti-money laundering body
40. 40.

    Diversification of the global green bond market

    Maciej Pawłowski

    Strony artykułu: 7 (331-337)

    Pobierz PDF: Diversification of the global green bond market
41. 41.

    Logistics as a tool to improve the competitiveness of DHL services

    Józef Perenc

    Strony artykułu: 8 (339-346)

    Pobierz PDF: Logistics as a tool to improve the competitiveness of DHL services
42. 42.

    Repayable financial instruments in the European Union – the range of effect and efficacy

    Przemysław Pluskota

    Strony artykułu: 8 (347-354)

    Pobierz PDF: Repayable financial instruments in the European Union – the range of effect and efficacy
43. 43.

    Determinants for improving the financial situation of small and medium-sized companies – in the opinion of entrepreneurs

    Małgorzata Porada-Rochoń, Justyna Franc-Dąbrowska

    Strony artykułu: 8 (355-362)

    Pobierz PDF: Determinants for improving the financial situation of small and medium-sized companies – in the opinion of entrepreneurs
44. 44.

    The concept and assessment of the implementation of an integrated rail ticket on the passenger transport market

    Grażyna Rosa

    Strony artykułu: 8 (363-370)

    Pobierz PDF: The concept and assessment of the implementation of an integrated rail ticket on the passenger transport market
45. 45.

    The role of capital structure in the U.S. enterprises – the case of Californian small businesses

    Robert Rumiński

    Strony artykułu: 8 (371-378)

    Pobierz PDF: The role of capital structure in the U.S. enterprises – the case of Californian small businesses
46. 46.

    Children’s economic education – are we educate e-leaders?

    Małgorzata Skweres-Kuchta

    Strony artykułu: 10 (379-388)

    Pobierz PDF: Children’s economic education – are we educate e-leaders?
47. 47.

    Facilitated workshops and the Focus Group as a way to gain opinions and formatting a new product with the Z generation

    Kamila Słupińska

    Strony artykułu: 6 (389-394)

    Pobierz PDF: Facilitated workshops and the Focus Group as a way to gain opinions and formatting a new product with the Z generation
48. 48.

    Comparison of risk identification and assessment methods in projects

    Hanna Soroka-Potrzebna

    Strony artykułu: 7 (395-401)

    Pobierz PDF: Comparison of risk identification and assessment methods in projects
49. 49.

    The scope of project management in service companies

    Monika Spychalska-Wojtkiewicz

    Strony artykułu: 5 (403-407)

    Pobierz PDF: The scope of project management in service companies
50. 50.

    Business Intelligence systems in SMEs

    Adam Stecyk

    Strony artykułu: 5 (409-413)

    Pobierz PDF: Business Intelligence systems in SMEs
51. 51.

    European Union Funds in the development of European Groupings of Territorial Cooperation (EGTCs) in Europe

    Tomasz Studzieniecki, Tomasz Mazurek

    Strony artykułu: 10 (415-424)

    Pobierz PDF: European Union Funds in the development of European Groupings of Territorial Cooperation (EGTCs) in Europe
52. 52.

    Cross-border collaboration for innovation in tourism: The case of oceanographic museums

    Jakub Swacha, Susanne Marx, Karolina Muszyńska, Grażyna Niedoszytko, Weronika Podlesińska, Jurgita Eglinskiene

    Strony artykułu: 8 (425-432)

    Pobierz PDF: Cross-border collaboration for innovation in tourism: The case of oceanographic museums
53. 53.

    The Lubelskie region as a beneficiary of the EU cohesion policy funds – experiences and prospects

    Joanna Szafran

    Strony artykułu: 11 (433-443)

    Pobierz PDF: The Lubelskie region as a beneficiary of the EU cohesion policy funds – experiences and prospects
54. 54.

    Characteristic and typology of crowd motivators to crowsourcing platform contribution

    Anna Szwajlik

    Strony artykułu: 7 (445-451)

    Pobierz PDF: Characteristic and typology of crowd motivators to crowsourcing platform contribution
55. 55.

    Determinants of the success of the project „Implementation of CSR strategy” implemented in a microenterprise – case study

    Rafał Szymański

    Strony artykułu: 7 (453-459)

    Pobierz PDF: Determinants of the success of the project „Implementation of CSR strategy” implemented in a microenterprise – case study
56. 56.

    The pattern of due diligence of the entrepreneur providing the property protection service which is the subject of compulsory protection

    Iwona Szymczak

    Strony artykułu: 6 (461-466)

    Pobierz PDF: The pattern of due diligence of the entrepreneur providing the property protection service which is the subject of compulsory protection
57. 57.

    Financial literacy as a factor of cashless payments development. Results of survey

    Beata Świecka

    Strony artykułu: 7 (467-473)

    Pobierz PDF: Financial literacy as a factor of cashless payments development. Results of survey
58. 58.

    Incentive risk in service companies. Theoretical approach

    Anna Tokarz-Kocik

    Strony artykułu: 8 (475-482)

    Pobierz PDF: Incentive risk in service companies. Theoretical approach
59. 59.

    Authority–citizen relation in the aspect of the development of e-administration

    Agnieszka Agata Tomaszewicz

    Strony artykułu: 6 (483-488)

    Pobierz PDF: Authority–citizen relation in the aspect of the development of e-administration
60. 60.

    Capacity of the tourism and the role of creative industries – perception of visitors, barriers and motivation

    Monika Tomczyk

    Strony artykułu: 10 (489-498)

    Pobierz PDF: Capacity of the tourism and the role of creative industries – perception of visitors, barriers and motivation
61. 61.

    Boosting innovative Entrepreneurial Ecosystem in Regions for young entrepreneurs – regional perspective of entrepreneurship

    Monika Tomczyk, Monika Spychalska-Wojtkiewicz

    Strony artykułu: 6 (499-504)

    Pobierz PDF: Boosting innovative Entrepreneurial Ecosystem in Regions for young entrepreneurs – regional perspective of entrepreneurship
62. 62.

    Polish enterprises as beneficiaries of EU funds from 2007 onwards – an analysis including sectorial and regional differentiation

    Tomasz Paweł Tyc

    Strony artykułu: 8 (505-512)

    Pobierz PDF: Polish enterprises as beneficiaries of EU funds from 2007 onwards – an analysis including sectorial and regional differentiation
63. 63.

    Balanced Scorecard as a tool for application of EU assistance into innovative development of tourist companies

    Beata Wierzbicka, Jędrzej Strumiłło

    Strony artykułu: 8 (513-520)

    Pobierz PDF: Balanced Scorecard as a tool for application of EU assistance into innovative development of tourist companies
64. 64.

    Analysis of investment state support for the electric vehicles sector

    Mateusz Wiślański, Wojciech Drożdż

    Strony artykułu: 10 (521-530)

    Pobierz PDF: Analysis of investment state support for the electric vehicles sector
65. 65.

    Absorption of the EU funds in the context of institutional efficiency of local governments in Poland

    Magdalena Wojarska, Renata Marks-Bielska

    Strony artykułu: 7 (531-537)

    Pobierz PDF: Absorption of the EU funds in the context of institutional efficiency of local governments in Poland
66. 66.

    Non-financial reporting standards and evaluation of their use illustrated with example of Polish listed companies

    Magdalena Wójcik-Jurkiewicz, Beata Sadowska

    Strony artykułu: 7 (539-545)

    Pobierz PDF: Non-financial reporting standards and evaluation of their use illustrated with example of Polish listed companies