European Journal of Service Management

Wcześniej: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

ISSN: 2450-8535     eISSN: 2451-2729    OAI    DOI: 10.18276/ejsm.2018.27/2-52
CC BY-SA   Open Access 

Lista wydań / Vol. 27/2, 3/2018
Cross-border collaboration for innovation in tourism: The case of oceanographic museums

Autorzy: Jakub Swacha
University of Szczecin, Wydział Nauk Ekonomicznych i Zarządzania

Susanne Marx
Hochschule Stralsund

Karolina Muszyńska
University of Szczecin, Wydział Nauk Ekonomicznych i Zarządzania

Grażyna Niedoszytko
Morski Instytut Rybacki – Państwowy Instytut Badawczy w Gdyni

Weronika Podlesińska
Morski Instytut Rybacki – Państwowy Instytut Badawczy w Gdyni

Jurgita Eglinskiene
Lietuvos Jūrų Muziejus
Słowa kluczowe: cross-border collaboration tourism management innovation in tourism European funds
Rok wydania:2018
Liczba stron:8 (425-432)
Klasyfikacja JEL: O33 Z32
Cited-by (Crossref) ?:


One of the key cross-border collaboration areas covered by the support of the European Union is tourism. As a policy area of the EU Strategy for the Baltic Sea Region, tourism is of strategic importance in the region. While EU reports present mostly aggregated information on the outcomes and achievements within respective programmes, this paper takes a case study approach and concentrates on a single project, aimed at introducing an augmented form of touring based on interactive multimedia guides in three oceanographic museums located in the South Baltic area. The research goal is to reveal the obstacles encountered during the project implementation, the solutions applied to ensure efficient cooperation, the project’s influence on the mutual perception of the participating organizations and its benefits as seen from the perspective of the personnel involved in the project’s realization as well as their general attitude to the project after its completion.
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