Article 2018
Authors / editors: Daniel Szostak
Published in: European Journal of Service Management
The paper presents problems connected with quality relationship between hotels and theirs clients. The article discusses the most important aspects of the quality of hotel services. Method: Descriptive method. Basic conditions of the development of contemporary tourism is how to …
DOI: 10.18276/ejsm.2018.28/2-57 · ISSN: 2450-8535
Article 2018
Authors / editors: Anna Landowska
Published in: European Journal of Service Management
The paper presents the use of the pattern search method for optimization of the plant production process. The described approach can be used for management of production and for increasing the quality of products obtained during the production process. The presented optimization …
DOI: 10.18276/ejsm.2018.28/1-21 · ISSN: 2450-8535
Article 2018
Authors / editors: Anna Landowska
Published in: European Journal of Service Management
The article presents the usage of artificial neural network for optimization of the dynamic models of plants production. This approach for optimization is part of the production and quality management where it is very important to obtain a high-quality product. For production man…
DOI: 10.18276/ejsm.2018.27/2-29 · ISSN: 2450-8535
Article 2018
Authors / editors: Agata Szkiel
Published in: Ekonomiczne Problemy Usług
One of the sources of the competitive advantage of domestic educational systems is the quality of the education and therefore, one of the basic obligations imposed on Polish educational facilities by the provisions of law concerning higher education is the implementation of the e…
DOI: 10.18276/epu.2018.130-20 · ISSN: 1896-382X
Article 2018
Authors / editors: Marek Krasiński
Published in: Studia i Prace WNEiZ US
The paper focuses on the possibility of using the employee suggestion system in the city office in Poland, and Dzierżoniów City Office was chosen as the leader in quality management. The research goal was to answer the question whether employees of the Dzierżoniów City Office hav…
DOI: 10.18276/sip.2018.52/2-31 · ISSN: 2450-7733
Article 2016
Authors / editors: Małgorzata Asejczyk-Woroniecka
Published in: Finanse, Rynki Finansowe, Ubezpieczenia
Purpose – The aim of the article is to present theoretical the possibilities of applying SWOT analysisto fulfilling standardsof management controlsystem and requirements of standard ISO 9001:2015 Quality management systems, in territorial administration. Design/methodology/approa…
DOI: 10.18276/frfu.2016.84/1-27 · ISSN: 2450-7741
Article 2016
Authors / editors: Aneta Napieraj, Marta Sukiennik
Published in: Finanse, Rynki Finansowe, Ubezpieczenia
This paper presents the system quality management in selected coal mine. It was noted that the use of quality management is good for business, and including its effectiveness. The aim of further action has been also introduced that can lead to further efficiency improvements.
DOI: 10.18276/frfu.2016.4.82/1-30 · ISSN: 2450-7741
Article 2016
Authors / editors: Józef Frąś, Tomasz Frąś, Marcin Frąś
Published in: Finanse, Rynki Finansowe, Ubezpieczenia
Objective – The purpose of discussion is to define the concept and assess the possibility of implementing an integrated system of quality management and food safety in terms of the determinants of its successful implementation. Design/methodology/approach – Used method of analysi…
DOI: 10.18276/frfu.2016.4.82/1-28 · ISSN: 2450-7741
Article 2016
Authors / editors: Anna Bielawa
Published in: Studia i Prace WNEiZ US
The article presents the essence and importance of standardization. It also describes the concept of quality management systems with particular requirements of ISO 9001: 2015 and ISO13485: 2016 and ISO / TS16949: 2009 and the benefits of certification. It makes an attempt to anal…
DOI: 10.18276/sip.2016.43/1-09 · ISSN: 2450-7733
Article 2016
Authors / editors: Agata Szkiel
Published in: Marketing i Zarządzanie
ISO 9000 standards, which constitute the basis to implement the quality management system in production and service organisations in various lines of business, are subject to systematic reviews and updates aiming at their better adaptation to the needs of enterprises using them. …
DOI: 10.18276/miz.2016.44-07 · ISSN: 2450-775X
Article 2015
Authors / editors: Anna Dobrowolska, Wiesław Dobrowolski
Published in: Ekonomiczne Problemy Usług
The paper discusses the quality dimensions of IT-supported service business processes. A model of the factors that influence the quality of such processes was presented along with the fundamental problems of quality assurance which are specific to the service processes with the i…
ISSN: 1896-382X
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