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European Journal of Service Management

Previously: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

Vol. 27/1, 3/2018
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Toward standardization of job coaching services

DOI: 10.18276/ejsm.2018.27/1-18
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Abstract

The aim of the article is to present possible path for standardization of the career coach profession via using functionalities of ESCO – European System of Competences and Occupations. The proposal is based on the literature review and its critical analysis and authors’ experiences gained from international Erasmus + project “Job coach for persons with disabilities” where European standards for similar occupation were established. Authors propose to locate job coach profession among subgroup of “Personnel and careers professionals” and they have presented job description including main tasks and responsibilities of job coaches. The educational path of job coaches in terms of European Qualification frame is recommended as the next necessary step toward job coach occupation standardization.
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