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Ekonomiczne Problemy Usług

Previously: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Ekonomiczne Problemy Usług

nr 122 2016
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Wybrane aspekty dotyczące wskaźników efektywności procesów w gospodarce elektronicznej


(Selected aspects concerning performance indicators of processes in the electronic economy)
DOI: 10.18276/epu.2016.122-13
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ISSN:1896-382X
eISSN:2353-2866
Authors: Cezary Stępniak
Politechnika Częstochowska
Keywords: performance indicators processes in electronic economy process approach
Issue / book publication date:2016
Page range:10 (143-152)
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CC BY-SA Open Access DOAJ
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Abstract

The article focuses on selected issues concerning the construction of performance indicators for the business processes within the electronic economy. These indicators are considered a part of the business process model. Their aim is to enable the automatic analysis of the effects of implementation of individual operations, all instances of processes and evaluation of the overall model at an angle of the possibility of its improvement. Performance indicators will be the embedded formula of IT systems and Web services, and they should reflect the interests of all stakeholders involved in the implementation of modeled processes.

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