Problemy Transportu i Logistyki

The article presents the role of stakeholders in the process of designing contemporary transport systems. That applies particularly to projects focused on development of solutions which are already in operation or newly-designed structures. Regardless of what type of project is implemented (development project or new project) it is necessary to remember about the role of stakeholders in that process because contemporary transport systems are complex structures which often consist of many subsystems with different transport technologies. In that case it becomes inevitable to make use of systemic approach to the process of designing, which requires taking into account many different factors which may have an influence on the final product. In this process it becomes essential to include the role of stakeholders because identification of their aspirations translates on demands which are made in the context of proposed solutions in the project. These aspects have been presented in the article on the example of the concept of metropolitan railway systems in Górnośląsko-Zagłębiowska Metropolitan Area.