European Journal of Service Management
Previously: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management
Talent management in the context of service companies
DOI: 10.18276/ejsm.2018.25-34
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| ISSN: | 2450-8535 |
| eISSN: | 2451-2729 |
| Authors: |
Tomasz
Smal
Robert Balcerzyk |
| Keywords: | talent management talent talented persons |
| Issue / book publication date: | 2018 |
| Page range: | 11 (277-287) |
| OAI-PMH: | Metadata |
Abstract
The main aim of the research presented in this article was to diagnose the process of talent management in small and medium-sized companies in the Lower Silesian Voivodship. In order to achieve the goal, the first part of the article explains the meaning of the term “talent” in the literature of management sciences. Then, on the basis of the research conducted (at two higher education institutions), attempts were made to answer the following questions: how companies develop employees’ talents and how they acquire talented personnel. Based on the research, conclusions that can be used to improve the talent management system in question have been drawn.

