European Journal of Service Management

Previously: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

ISSN: 2450-8535     eISSN: 2451-2729    OAI    DOI: 10.18276/ejsm
CC BY-SA   Open Access 

Issue archive / Vol. 25, 1/2018

Year of publication:2018
Dziedzina:Brak dziedziny
# Title Page range Authors Actions
1.

Financing projects of cultural institutions encouraging the youngest consumers participation in culture

8 (7-14) Dorota Balcerzak More
2.

Investment risk in WIG30 bank sector stocks – assessment of the applicability of theoretical measurement methods

7 (15-21) Kamila Bednarz-Okrzyńska More
3.

Social media in the marketing communication of Polish banks

7 (23-29) Agnieszka Budziewicz-Guźlecka, Mariusz Woźniakowski More
4.

Major transformations of the 21st century logistics and their implications to the logistics mahagement

10 (31-40) Andrzej Bujak, Joanna Nowakowska-Grunt, Lubica Harakalova More
5.

The importance of social media in financial services’ selling

8 (41-48) Kazimierz Cyran, Sławomir Dybka More
6.

Selected issues of trust between transaction partners in e-commerce

7 (49-55) Maciej Czaplewski More
7.

Effect of adopted diagnostic variable weighing system on the results of investigation of socioeconomic development of voivodships in Poland

10 (57-66) Rafał Czyżycki More
8.

Benefits and threats related to the functioning of Polish tourist companies against the background of the liberalisation of the services market

6 (67-72) Anna Dąbrowska, Mirosław Janoś-Kresło More
9.

Sports clubs as learning organizations – Polish model

8 (73-80) Anna Drab-Kurowska, Paweł Kuźbik More
10.

Theoretical basis for calculation of charges for access to railway infrastructure in the light of European Union law

9 (81-89) Juliusz Engelhardt More
11.

Smart Supply Chain – challenges of information-driven management

7 (91-97) Marzena Frankowska, Katarzyna Nowicka More
12.

Assessment of the quality of service in the catering industry as an important determinant in escalating the level of consumer confidence

9 (99-107) Agnieszka Górka-Chowaniec More
13.

Institutional support for local communities within waste management policies, based on the example of the NFEP&WM Programme

8 (109-116) Dagmara Hajdys, Magdalena Kogut-Jaworska More
14.

Manifestations of implementation of the CSR concept in the retail banking sector in Poland

8 (117-124) Magdalena Kieżel More
15.

Value of services for passenger in public transport – theoretical approach

7 (125-131) Zuzanna Kłos-Adamkiewicz More
16.

Public Urban Transport Services in the Context of the Metropolitan Union in the Silesian Voivodship

7 (133-139) Barbara Kos More
17.

Importance of European Commission’s new initiatives in road transport for competitiveness of services provided by Polish hauliers

8 (141-148) Aleksandra Koźlak More
18.

Assessment of logistic customer service in the CEP sector on the example of Cracow

8 (149-156) Augustyn Lorenc More
19.

Breaching the principles of corporate social responsibility and rules of the sharing economy in the passenger transport services market

7 (157-163) Justyna Łapińska, Jarosław Wojtas, Maurycy Graszewicz More
20.

Problems of yacht charter companies in Poland

8 (165-172) Aleksandra Łapko More
21.

Major choice determinants. Comparative analysis of the public management major at the Institute of Public Affairs of the Jagiellonian University

6 (173-178) Małgorzata Marzec More
22.

Improving public transport service quality through Sustainable Urban Mobility Planning

9 (179-187) Maciej Michnej, Tomasz Zwoliński More
23.

Internal audit as a tool for quality control of customer service – case study

9 (189-197) Danuta Mierzwa, Mateusz Gędłek More
24.

Impact of EU funds on the effectiveness of innovations implemented in the SME sector in Poland

8 (199-206) Tomasz Norek More
25.

Eco-education as an element of municipal waste management systems in Poland

6 (207-212) Stefan Nowak, Agnieszka Ulfik More
26.

Theoretical aspects of innovation in health Tourism

8 (213-220) Aleksander Panasiuk More
27.

Corporate insolvency in Europe

8 (221-228) Małgorzata Porada-Rochoń More
28.

Modern mobile technologies as the support for university students in the learning process

7 (229-235) Aleksandra Ptak, Paula Bajdor More
29.

New Structural Economics – discussion about development policy based on innovation

5 (237-241) Marek Ratajczak, Izabela Bludnik, Dawid Piątek, Katarzyna Szarzec More
30.

Financing infrastructure in the Polish TSL sector from EU funds

10 (243-252) Grażyna Rosa, Tomasz Sondej More
31.

Adaptation a method of measuring new product development process maturity in service design

6 (253-258) Ireneusz P. Rutkowski More
32.

Usage of IT tools in logistics services design – opportunities and challenges

7 (259-265) Andrzej Rzeczycki More
33.

Pilot study on the basis of IPMA POLAND certification results

10 (267-276) Joanna Rzempała, Łukasz D. Sienkiewicz More
34.

Talent management in the context of service companies

11 (277-287) Tomasz Smal, Robert Balcerzyk More
35.

Characteristics of Services and their Consequences for the Strategy of Social Responsibility

7 (289-295) Edyta Spodarczyk More
36.

Teaching quality in blended learning mode

6 (297-302) Adam Stecyk More
37.

Assessment of competitiveness of the EU export in services

8 (303-310) Joanna Stefaniak, Iwona Bąk More
38.

Selected areas and methods of applying the concept of working consumer at a company

7 (311-317) Anna Szwajlik More
39.

The influence of social determinants on retirement savings in Poland

7 (319-325) Damian Walczak, Sylwia Pieńkowska-Kamieniecka, Anna Bera More
40.

Commercialisation of public hospitals located in the Silesian Region – results of own research studies

7 (327-333) Karolina Wielicka-Gańcarczyk More
41.

Study of the quality of services on the example of the selected chain of discount stores

9 (335-343) Anna E. Wolnowska More
42.

CSR as a Marketing Communication Tool for Companies in the Financial Services Sector

7 (345-351) Mariusz Woźniakowski More
43.

Safety and security as the basic determinants of quality of hotel services

7 (353-359) Ewa Wszendybył-Skulska, Marek Zawartka More
44.

The financial sector towards efficiency of sustainable development financing in the light of literature review

6 (361-366) Magdalena Zioło More