Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

Currently: European Journal of Service Management

ISSN: 1898-0511     eISSN: 2353-2858    OAI    DOI: 10.18276/ejsm
CC BY-SA   Open Access 

Issue archive / Vol. 16, 2/2015

Year of publication:2015

Articles

# Title Page range Authors Actions
1.

Rural commune’s website contents in the process of forming its tourist image. The case of Czosnów, Poland

12 (5-17) Jolanta Ćwiklińska More
2.

Model of a regional cluster as an example of the concept for the development of the region

7 (19-26) Krystian Dębski More
3.

Word-of-mouth marketing in promoting a small service enterprise on the medical market

9 (27-36) Maciej Dębski, Julia Falkowska More
4.

The influence of external factors on the competitiveness of a company

9 (37-48) Rayna Dimitrova More
5.

The use of CRM instruments in agritourism – on the example of agritourism farms in the Opole Province

7 (49-56) Agnieszka Gawlik, Barbara Woś More
6.

Restaurant and hotel market in Poland

6 (57-63) Edyta Gheribi More
7.

The effects of the use of ICT by tourism enterprises

8 (65-73) Małgorzata Januszewska, Daria Jaremen, Elżbieta Nawrocka More
8.

Eating out in Poland: history, status, perspectives and trends

9 (75-83) Ewa Czarniecka-Skubina, Iwona Kowalczuk More
9.

In search for customer loyalty model of tourist services

11 (85-95) Izabela Michalska-Dudek More
10.

Corporate governance model in Ukraine: The conflict resolution problems

14 (97-110) Olga Nosova More
11.

The determinants of knowledge transfer from universities to tourism companies – a conceptual model and research propositions

8 (111-118) Marcin Olszewski More
12.

Managing stakeholders of a tourism company

9 (119-127) Anna Przybylska More
13.

Croatian national tourism organization - reality of marketing and branding of tourist destinations

12 (129-140) Mili Razović More
14.

Methodology of the regional tourism satellite account for Poland – concept and feasibility study

11 (141-151) Ewa Dziedzic, Teresa Skalska More
15.

Social media and tourism. The analysis of selected current and future research trends

8 (153-160) Krzysztof Stepaniuk More
16.

Commercial aspect of sport events

9 (161-169) Marek Zawartka More