European Journal of Service Management

Previously: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

ISSN: 2450-8535     eISSN: 2451-2729    OAI    DOI: 10.18276/ejsm.2018.27/2-26
CC BY-SA   Open Access 

Issue archive / Vol. 27/2, 3/2018
Sprout of e-enterprises stimulated by public support

Authors: Łukasz Konopielko
Łazarski University, Warsaw

Jacek Wytrębowicz
Institute of Computer Science, Warsaw University of Technology
Keywords: public grants innovative economy e-services valuation public spending effectiveness
Data publikacji całości:2018-12-31
Page range:8 (213-220)
Klasyfikacja JEL: D61 H42 O32 O38
Cited-by (Crossref) ?:


The aim of this paper is to report selected results from an analysis of Internet-based e-services that were created with the support of the EU sponsored Operational Programme for Innovative Economy run by the Polish Agency for Enterprise Development (PARP). From 2008 to 2014, PARP allocated funds for the creation of 2,730 enterprises that develop new e-services. Efficiency of this public support is the focus of this paper; however, there exist no simple means to measure and assess it. Analysis takes advantage of different metrics that can be applied to a numerous set of web pages. The main finding of the paper is that the scheme produced a negative value in terms of its effectiveness, thus raising an issue of rationality of public intervention in Internet-based e-services sector. In comparison with other papers dealing with various subsidy schemes, we did not assume a priori that the subsidy outlays would bring positive effect, allowing for unrestricted assessment of the results obtained in the scheme.
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