Intelligent Management and Artificial Intelligence: Trends, Challenges, and Opportunities, Vol.1

Proceedings on 28th European Conference on Artificial Intelligence ECAI 2025 – InMan Workshop

ISBN (online): 978-83-8419-028-9    OAI    DOI: 10.18276/978-83-8419-028-9
CC BY-SA   Open Access 

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Year:2025
Field:Field of Social Sciences
Discipline:management and quality sciences
Editorial Board: Scientific editor: Karolina Beyer ORCID
University of Szczecin

Scientific editor: Małgorzata Łatuszyńska ORCID
University of Szczecin

Scientific editor: Kesra Nermend ORCID
University of Szczecin

Scientific editor: Mateusz Piwowarski ORCID
University of Szczecin

Information

Electronic version of the publication available under CC BY-SA 4.0 license from October 2025.

This book is co-financed by the Ministrer of Science from the “Regional Excellence Initiative” program.

Regionalna Inicjatywa Doskonałości

Peer-review under responsibility of the scientific committee of 28th European Conference on Artificial
Intelligence (ECAI 2025) and Intelligent Management Workshop.

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Table of Contents/Articles/Chapters

# Title Page range Authors Actions
1.

DIGITAL INNOVATION AND ARTIFICIAL INTELLIGENCE (AI) AS A TOOL FOR BUILDING COMPETITIVENESS OF THE SME SECTOR

16 (8-23) Agnieszka Malkowska, Arkadiusz Malkowski, Jamila Jaganjac More
2.

USE OF ARTIFICIAL INTELLIGENCE IN BRANDING AND MARKETING ACTIVITIES (ON THE EXAMPLE OF AGENZA COMPANY)

14 (24-37) Katarzyna Włodarczyk More
3.

THE IMPACT OF TECHNOLOGICAL INNOVATION AND DIGITAL TRANSFORMATION ON THE FUNCTIONING OF MODERN ENTERPRISES

10 (38-47) Małgorzata Tarczyńska-Łuniewska, Grațiela-Georgiana Noja, Alexandra-Mădălina Țăran, Piotr Niemcewicz, Jelena Stankevičienė More
4.

THE ROLE OF ARTIFICIAL INTELLIGENCE AND ICT IN VETERINARY BUSINESS: A LITERATURE REVIEW

10 (48-57) Karolina Beyer, Edyta Skarzyńska, Kesra Nermend More
5.

EMERGING TRENDS AND FUTURE DIRECTIONS OF AI IN AUDITING: INSIGHTS FROM A BIBLIOMETRIC PERSPECTIVE

15 (58-72) Katarzyna Renik, Kamila Łuczak, Hang Zhou More
6.

ARTIFICIAL INTELLIGENCE IN THE FOOD SERVICE INDUSTRY

14 (73-86) Katarzyna Brzychcy, Oksana Zamora More
7.

ARTIFICIAL INTELLIGENCE IN THE EMPLOYMENT PROCESS IN HIGH-TECH COMPANIES IN EUROPEAN UNION REGIONS. CURRENT STATE OF KNOWLEDGE AND NEEDS FOR FURTHER RESEARCH

9 (87-95) Aneta Sokół, Karolina Drela, Petr Hlaváček, Rafał Czyżycki More
8.

EMPLOYEE DIGNITY AS A KEY VALUE IN MANAGEMENT PRACTICES IN THE AGE OF ARTIFICIAL INTELLIGENCE

13 (96-108) Marta Młokosiewicz, Agnieszka Piasecka More
9.

FOSTERING EMPLOYEE EFFECTIVENESS THROUGH INTELLIGENT MANAGEMENT – THEORETICAL FRAMEWORK

14 (109-122) Anna Pluta, Justyna M. Bugaj More
10.

IMPACT OF ARTIFICIAL INTELLIGENCE ON CUSTOMER EXPERIENCE MANAGEMENT

11 (123-133) Anna Szwajlik More
11.

CONCEPT OF AN AI-BASED SYSTEM FOR ENHANCING THE ACCESSIBILITY OF HOSPITAL WEBSITES

16 (134-149) Izabela Rejer, Ewa Krok More
12.

UNDERSTANGING THE POTENTIAL OF AI: INSIGHTS FROM POLISH ACCOUNTANTS

14 (150-163) Konrad Biercewicz, Stanisław Hońko More
13.

THE ROLE OF AI IN BUSINESS MANAGEMENT: BALANCING PRIVATE AND OPEN-SOURCE AI

20 (164-183) Roberto Bruni, Hanna Soroka-Potrzebna, Mohammad Mahoud More
14.

INTELLIGENT MANAGEMENT SYSTEMS IN INTERNATIONAL TRADE: AI-DRIVEN TRANSFORMATION OF ORGANIZATIONAL PROCESSES

17 (184-200) Joanna Brzyska, Monika Ruta-Kujawa More
15.

DIGITAL TRANSFORMATION AND BUSINESS PROCESS IMPROVEMENT IN VETERINARY CLINICS

13 (201-213) Karolina Beyer, Iwona Chomiak-Orsa, Zbigniew Pietrzykowski, Dominik Rozkrut More
16.

THE IMPACT OF TRUST ON ADOPTING ARTIFICIAL INTELLIGENCE TECHNOLOGY: THE PERSPECTIVE OF SMALL AND MEDIUM-SIZED ENTERPRISES (SMEs)

10 (214-223) Edyta Skarzyńska, Karolina Beyer More
17.

POSSIBILITY OF USING ARTIFICIAL INTELLIGENCE AND INTELLIGENT MANAGEMENT IN PERFORMANCE MANAGEMENT – SELECTED ISSUES AS A VOICE IN DISCUSSION

13 (224-236) Ilona Kędzierska-Bujak More
18.

IDENTIFYING TRENDS AND GAPS IN EXPLAINING THE ROLE OF AI IN BUSINESS MODELS INNOVATIONS AND STRATEGIC DECISION MAKING – A LITERATURE REVIEW

24 (237-260) Katarzyna Łobacz, Nikola Dąbrowska, Hanna Jędrzejewska, Aleksandra Antos, Manuel Munos Herrador More
19.

DIGITAL MATURITY OF ENTERPRISES IN TERMS OF COOPERATION IN SUPPLY CHAINS & NETWORKS – INTELLIGENT MANAGEMENT PERSPECTIVE

18 (261-278) Marzena Frankowska, Katarzyna Cheba, Maria Anityasari, Putu Dana Karninggsih More
20.

EVALUATION OF AUTOMATED CUSTOMER ASSISTANCE: SEGMENTAL ANALYSIS OF NASK PARTNERS ON THE POLISH MARKET

13 (279-291) Maciej Lewandowski More
21.

THE ROLE OF ARTIFICIAL INTELLIGENCE IN IMPROVING THE EFFICIENCY OF MANAGING THE PROCESS OF COLLECTING EMPIRICAL DATA IN FIELD RESEARCH

12 (292-303) Jordan Klimek, Anna Kuczyńska, Vjosa Hajdari, Izabela Szamrej-Baran More
22.

ASSESSMENT OF THE UTILIZATION LEVEL OF ARTIFICIAL INTELLIGENCE TOOLS IN YOUTH EDUCATION

13 (305-317) Małgorzata Nermend, Justyna Szydłowska-Samsel More
23.

YOUTH AND SOCIAL MEDIA – A GRADUAL SHIFT DRIVEN BY DIGITAL COMPETENCIES

15 (318-332) Marek Szajt, Klaudia Smoląg, Katarzyna Kozioł-Nadolna More
24.

HR DIGITISATION BEFORE AND DURING COVID-19 IN VISEGRAD GROUP COUNTRIES

18 (333-350) Sandra Misiak-Kwit, Lukáš Smerek, Gabor Szabó-Szentgróti, Helena Marková More
25.

THE ETHICAL PARADOX OF AI IN MANAGEMENT: CAN MACHINES MAKE MORAL DECISIONS?

16 (351-366) Krystian Redżeb, Joanna Sauk More
26.

ETHICAL CHALLENGES IN AI-DRIVEN CONSUMER JOURNEY – A CASE STUDY OF L’ORÉAL’S HAIRDRESSING SERVICES

17 (367-383) Joanna Hernik, Wojciech Jarecki, Gunta Grinberga-Zalite, Andreea Muntean More
27.

SMART LEARNING WITH AI: DECISION FACTORS IN GENERATION Z’S ADOPTION OF CHATGPT USING THE UTAUT2 FRAMEWORK

23 (384-406) Magdalena Kowalska, David Kosina More
28.

MEDIA CONSUMPTION PATTERNS OF GENERATION Z IN POLAND IN THE ERA OF AI DEVELOPMENT: A CONTENT-CENTERED ANALYSIS OF TRADITIONAL AND DIGITAL PLATFORMS

15 (407-421) Edyta Rudawska, Luca Giraldi More
29.

MOBILE APPLICATIONS AS DIGITAL SUPPORT FOR PUBLIC TRANSPORT PASSENGERS (A POLISH EXAMPLE)

17 (422-438) Grażyna Rosa, Ewa Puzio More
30.

CYBER SECURITY AWARENESS AMONG CITY COUNCILORS IN THE ERA OF HYBRID WARFARE

15 (439-453) Hubert Pachciarek, Maciej Drzonek More
31.

ASSESSMENT OF THE USE OF MODERN ONLINE COMMUNICATION TOOLS BY UNIVERSITIES TO SHAPE THEIR IMAGE IN THE PERCEPTION OF STUDENTS

15 (454-468) Mateusz Juźwik More
32.

ARTIFICIAL INTELLIGENCE AND THE TRANSFORMING SOCIO-INDUSTRIAL LANDSCAPES: A THEMATIC ANALYSIS OF STUDENT PERSPECTIVES

17 (469-485) Olena Kulykovets, Malgorzata Nermend, Uma Shankar Singh, Swapnil Singh More
33.

GENERATIONAL DIFFERENCES IN THE PERCEPTION OF DISTRIBUTIVE JUSTICE IN ENTERPRISES IN THE ERA OF ARTIFICIAL INTELLIGENCE

13 (486-498) Patrycja Zwiech, Magdalena M. Stuss More
34.

THE DIRECTION OF CHANGES IN MARKETING MANAGEMENT, ON THE EXAMPLE OF POLISH ENTERPRISES IN THE CREATIVE SECTOR

16 (499-514) Monika Spychalska-Wojtkiewicz More
35.

ETHICAL CONTEXT OF THE USE OF ARTIFICIAL INTELLIGENCE IN POLISH ORGANISATIONS - EXPERIENCES AND OPINIONS OF GENERATION Z REPRESENTATIVES

12 (515-526) Agnieszka Kwarcińska More
36.

THE PROBLEM OF DISCRIMINATION IN THE APPLICATION OF AI IN PUBLIC SERVICE MANAGEMENT

8 (527-534) Kinga Flaga-Gieruszyńska More
37.

ETHICS AND GOVERNANCE IN AI MANAGEMENT

22 (535-556) Aleksandra Klich, Bartosz Brożyński, Yuliia Khvatsik, Marcin Białecki More
38.

THE GOVERNMENTAL HAND IN THE ALGORITHMIC AGE: POLICY LEVERS, CHALLENGES, AND IMPLICATIONS IN SHAPING ARTIFICIAL INTELLIGENCE SKILLS

26 (557-582) Monika Rozkrut, Adam Kucharski, Kesra Nermend, Jarosław Waśniewski More
39.

PROVIDING MOBILITY SERVICES FOR OLDER ADULTS IN URBAN AREAS WITH AN AI SUPPORT-INTELLIGENT MANAGEMENT IN PUBLIC TRANSPORT

14 (583-596) Zuzanna Kłos-Adamkiewicz, Federica Rossi More
40.

DIGITAL MATURITY OF EUROPEAN UNION ENTERPRISES IN THE CONTEXT OF AI IMPLEMENTATION – AN EMPIRICAL APPROACH USING CLUSTER ANALYSIS

13 (597-609) Aneta Becker, Jarosław Becker, Tomasz Zdziebko More
41.

AN INNOVATIVE APPROACH TO HUMAN RESOURCE MANAGEMENT EDUCATION IN THE GASTRONOMY INDUSTRY ANALYSIS OF THE PROJECT AS A PRACTICAL EXAMPLE

12 (610-621) Katarzyna Brzychcy More