A MODEL APPROACH TO THE RELATIONSHIP BETWEEN EMPLOYEE RELATIONS, AGILITY, AND INNOVATION IN A SMARTLY MANAGED ORGANIZATION BASED ON RESEARCH

Purpose: In an organisation managed based on artificial intelligence, innovation plays a key role in building an effective operating model. On the other hand, developing interpersonal relationships and agile behaviours is desirable in response to the growing demands of a turbulent environment. Need for the study: There are relatively few studies dedicated to understanding how interpersonal relationships and agility affect the generation and diffusion of new solutions. Therefore, these processes are still insufficiently explored. Methodology: Using diagnostic survey methods and structural equation modelling, the authors conducted a study to discover whether there are relationships between relationships, agility, and innovation in the organization. The research sample consisted of two hundred and fifty-four managers representing the economic sector. A model of the interdependence of the above-mentioned features was proposed. Findings: Based on the research, it was found that the type of relationships between organisational members and the organisation's innovation are correlated. The analysis also indicates that innovative behaviours are easier in agile organisations and that agility influences the relationship between interpersonal connections and innovation. The discussed results and their conclusions can be viewed as a contribution to the existing body of knowledge, which should continue to be expanded. Practical Implications: The authors recognise an opportunity to add new constructs to the analysed model, which will become the subject of research in their next phase.