European Journal of Service Management

Previously: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

ISSN: 2450-8535     eISSN: 2353-2858    OAI    DOI: 10.18276/ejsm.2017.22-03
CC BY-SA   Open Access 

Issue archive / Vol. 22, 2/2017
Theoretical components of intra-industry service development strategy

Authors: Marek Gnusowski
Poznan University of Economics and Business

Anatoliy G. Goncharuk
International Humanitarian University

Elżbieta Skąpska
Bialystok University of Technology

Olga Domakur
Bielarusian State Academy of Communications in Minsk
Keywords: service sector development strategy economic growth methodology of development
Year of publication:2017
Page range:9 (21-29)
Klasyfikacja JEL: A10 B40 O11 O12
Cited-by (Crossref) ?:

Additional information



Presently, the globalization in trade and in capital markets forced service organizations to extend the range of service functions to meet globally accepted standards in a single economic system. However, not all service companies are the same. Globalization has different implications for different types of services and is affected by the nature of the process involved in creating and delivering a given service. The aim of this paper is to define strategies and enduring patterns of action for service sector entities such as: a set of reliable rules, means and reactions as well as to define new methods of performance through analysis and logical conclusions that arise from the laws and dependence between economic values. All the factors have significance in terms of the growth in services thus in the growth of the whole economy in general. 
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