ISSN: 1644-0501
eISSN: 2353-3188
OAI
DOI: 10.18276/ept.2015.3.31-15
Issue archive /
nr 3 (31) 2015
Human Resource Management in Chain Hotels on the Example of Radisson Blu Hotel in Szczecin
| Authors: |
Katarzyna
Orfin
Szczecin University Marta Sidorkiewicz Szczecin University Anna Tokarz Szczecin University |
| Keywords: | hotel industry human resources management |
| Whole issue publication date: | 2015 |
| Page range: | 16 (287-302) |
Abstract
Chain hotels differ from independent hotels in very many features. One of them is human resource management, what stems from the fact that personnel policy of a chain hotel is thoroughly devised. All aspects related to it have to be precisely described and rather universal since they concern employees working all around the world, that is personnel representing various nations, cultures, outlook on life, etc. The article consists of three substantive parts, an introduction and a conclusion. The first part of the article, which is theoretical, concerns human resource management and its significance in the hotel industry. The next two parts are analytical and empirical (in the form of case study) and they describe basic organizational areas of functioning of the Radisson Blu hotel in Szczecin and particular human resource management tools in the analysed hotel.
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