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Chapter 2025

ARTIFICIAL INTELLIGENCE FOR SUSTAINABLE WINE INDUSTRY: AI-DRIVEN MANAGEMENT IN VITICULTURE, WINE PRODUCTION AND ENOTOURISM

Authors / editors: Marta Sidorkiewicz, Karolina Królikowska, Berenika Dyczek, Edyta Pijet-Migoń, Anna Dubel

Published in: Intelligent Management and Artificial Intelligence: Trends, Challenges, and Opportunities, Vol.2

Purpose: This study examines the role of Artificial Intelligence (AI) in enhancing sustainability and efficiency within the wine industry. It focuses on AI-driven intelligent management in viticulture, wine production, and enotourism. Need for the Study: As the wine industry f…

DOI: 10.18276/978-83-8419-053-1-42 · ISBN: 978-83-8419-053-1

Chapter 2025

VISUAL SHAPING OF BUYERS’ PERCEPTION IN ARCHITECTURAL OFFER MANAGEMENT - ANALYSIS USING ADVANCED PSYCHOPHYSIOLOGICAL METHODS

Authors / editors: Mateusz Piwowarski, Bogusław Bogdanowicz, Jacek Cypryjański

Published in: Intelligent Management and Artificial Intelligence: Trends, Challenges, and Opportunities, Vol.2

Purpose: This publication presents the results of a study on the impact of unconventional (surreal) architectural visualisation settings on the perception of single-family house design. Particular emphasis was placed on analysing the audience's emotional and cognitive reactions. …

DOI: 10.18276/978-83-8419-053-1-3 · ISBN: 978-83-8419-053-1

Chapter 2025

NEUROSCIENCE AND VR TOOLS IN IMPROVING CONCENTRATION IN RETAIL DECISION-MAKING

Authors / editors: Konrad Biercewicz, Michał Hendryk

Published in: Intelligent Management and Artificial Intelligence: Trends, Challenges, and Opportunities, Vol.2

Purpose: The objective of this research is to investigate the interrelationships between attentional processes, emotional responses, and consumer product selection within an immersive virtual reality (VR) retail environment. Need for the study: Examining the interaction among …

DOI: 10.18276/978-83-8419-053-1-2 · ISBN: 978-83-8419-053-1

Chapter 2025

INTELLIGENT MANAGEMENT OF CONSUMER BEHAVIOUR: THE ROLE OF PACKAGING IN VIRTUAL REALITY SHOPPING ENVIRONMENTS

Authors / editors: Małgorzata Wiścicka-Fernando

Published in: Intelligent Management and Artificial Intelligence: Trends, Challenges, and Opportunities, Vol.2

Purpose: This article presents results from neuromarketing EEG and VR analyses conducted on consumers' purchasing decisions and their decision-making processes in immersive virtual environments. Need for the study: Given the increasing interest in intelligent management of con…

DOI: 10.18276/978-83-8419-053-1-1 · ISBN: 978-83-8419-053-1

Chapter 2025

THE DIRECTION OF CHANGES IN MARKETING MANAGEMENT, ON THE EXAMPLE OF POLISH ENTERPRISES IN THE CREATIVE SECTOR

Authors / editors: Monika Spychalska-Wojtkiewicz

Published in: Intelligent Management and Artificial Intelligence: Trends, Challenges, and Opportunities, Vol.1

Purpose: The paper aims to clarify the direction of changes in marketing management. This analysis focused on creative sector enterprises that come from Poland. The paper is outlining COVID-19 pandemic impact on the management policy implemented in companies and what has been cha…

DOI: 10.18276/978-83-8419-028-9-34 · ISBN: 978-83-8419-028-9

Chapter 2025

ASSESSMENT OF THE USE OF MODERN ONLINE COMMUNICATION TOOLS BY UNIVERSITIES TO SHAPE THEIR IMAGE IN THE PERCEPTION OF STUDENTS

Authors / editors: Mateusz Juźwik

Published in: Intelligent Management and Artificial Intelligence: Trends, Challenges, and Opportunities, Vol.1

Purpose: This study evaluates how internet‑based communication tools shape higher‑education institutions’ images from students’ viewpoints, identifying the most potent instruments and contrasting perceptions between public and non‑public universities within intelligent management…

DOI: 10.18276/978-83-8419-028-9-31 · ISBN: 978-83-8419-028-9

Chapter 2025

IMPACT OF ARTIFICIAL INTELLIGENCE ON CUSTOMER EXPERIENCE MANAGEMENT

Authors / editors: Anna Szwajlik

Published in: Intelligent Management and Artificial Intelligence: Trends, Challenges, and Opportunities, Vol.1

Purpose: The digital technology revolution has greatly changed how companies interact with their customers, which is directly related to the company's probability and durability. As a result, companies are constantly looking for new ways to improve customer experiences and engage…

DOI: 10.18276/978-83-8419-028-9-10 · ISBN: 978-83-8419-028-9

Chapter 2025

USE OF ARTIFICIAL INTELLIGENCE IN BRANDING AND MARKETING ACTIVITIES (ON THE EXAMPLE OF AGENZA COMPANY)

Authors / editors: Katarzyna Włodarczyk

Published in: Intelligent Management and Artificial Intelligence: Trends, Challenges, and Opportunities, Vol.1

Purpose: The aim of the paper is evaluating the use of AI in branding and marketing activities in the operation of a company. Need for the study: Building a recognizable brand is nowadays regarded as one of the most effective tools for creating a competitive advantage in the m…

DOI: 10.18276/978-83-8419-028-9-02 · ISBN: 978-83-8419-028-9

Article 2019

Tipping behavior of polish consumers - the segmentation approach

Authors / editors: Iwona Kowalczuk, Jerzy Gębski, Agnieszka Maciąg, Beata Sawicka

Published in: Ekonomiczne Problemy Turystyki

The main aim of the conducted research was to recognize the issue of tipping in restaurants by Polish consumers and to carry out consumer segmentation based on the reasons for tipping. The study was conducted in December 2017 on a sample of 1,000 people using the CAWI method. In …

DOI: 10.18276/ept.2019.1.45-05 · ISSN: 1644-0501

Article 2018

Dynamic Structural Equation Models in Momentary Assessment in Consumer Research

Authors / editors: Adam Sagan

Published in: Marketing i Zarządzanie

The aim of the paper is to provide methodological framework to model intensive longitudinal data (ILD). The specific types of such data are consumer moods and emotional feelings that constitute the satisfaction states of the consumer. The research process of ILD involves ecologic…

DOI: 10.18276/miz.2018.54-05 · ISSN: 2450-775X

Article 2018

Apiterapia wśród konsumentów XXI wieku – badania wstępne

Authors / editors: Natalia Żak, Piotr Przybyłowski

Published in: Marketing i Zarządzanie

Apitherapy is a traditional, natural method used for the prevention and treatment of diseases. In connection with the inclusion of modern medical practice of bee products and more frequent their widespread use, the paper discusses the use of products of bees in the prevention and…

DOI: 10.18276/miz.2018.53-21 · ISSN: 2450-775X

Article 2018

Zachowania zakupowe pokoleń konsumentów w świetle rozwoju technologii

Authors / editors: Joanna Zjawin

Published in: Marketing i Zarządzanie

The objective of the paper is to identify and precondition attitudes of consumers of different generations in purchasing process. On the grounds of literature studies and panel discussion with representatives of groups, the author will determine the types of behaviors that are di…

DOI: 10.18276/miz.2018.53-20 · ISSN: 2450-775X

Article 2018

Marketing wirusowy w zarządzaniu organizacją. Wyniki badań

Authors / editors: Beata Tarczydło, Anna Kondak, Adrian Konior

Published in: Marketing i Zarządzanie

The objective of the paper is to explain viral marketing and to indicate its place and role in management of contemporary organizations. The literature studies were conducted and available research and reports reviewed as well as a project of own research executed in the paper. S…

DOI: 10.18276/miz.2018.53-17 · ISSN: 2450-775X

Article 2018

Punkty różnicujące i punkty upodabniające w pozycjonowaniu suplementów diety

Authors / editors: Tomasz Sondej

Published in: Marketing i Zarządzanie

Positioning of products should take into account the achievement of previously assumed differentiating points and points matching the product offered on the market to other products offered in a given market. Differentiating points are primarily benefits, which consumers associat…

DOI: 10.18276/miz.2018.53-15 · ISSN: 2450-775X

Article 2018

Behaviour of young consumers and the seasonality of ice cream consumption

Authors / editors: Agnieszka Palka

Published in: Marketing i Zarządzanie

There have been quite intensive development of the ice cream market in recent years in Poland, especially of impulse ice cream. The impulse ice-cream market is developing, among others, thanks to young consumers who are increasingly consuming these products and have an impact on …

DOI: 10.18276/miz.2018.53-14 · ISSN: 2450-775X

Article 2018

Eventy jako sposób przyciągania mieszkańców i turystów

Authors / editors: Alina Oczachowska

Published in: Marketing i Zarządzanie

The authorities of towns and villages at the Baltic cost willingly take advantage of the inflow of domestic and foreign tourists in the summer season by presenting their touristic offers .The objective of the paper is to diagnose the importance of events in strengthening the cohe…

DOI: 10.18276/miz.2018.53-12 · ISSN: 2450-775X

Article 2018

Pomiar marketingu szeptanego warsztatów samochodowych

Authors / editors: Aleksander Lotko

Published in: Marketing i Zarządzanie

The purpose of the paper is twofold: (1) to quantify an informal marketing message generated by customers of garages and (2) to identify formal characteristics differentiating this message. According to the first hypothesis it was researched that the value of the NPS index equals…

DOI: 10.18276/miz.2018.53-09 · ISSN: 2450-775X

Article 2018

Controlling w jednostkach samorządu terytorialnego

Authors / editors: Marta Ciarko, Agnieszka Paluch-Dybek

Published in: Ekonomiczne Problemy Usług

Business entities, various types of organizations and local government units that operating on the contemporary market, operate in competitive conditions and constantly changing environment. Rationality is the essence of controlling which leads to the proper use of resources and …

DOI: 10.18276/epu.2018.133/1-06 · ISSN: 1896-382X

Article 2018

Basic aspects of the scope of the term “Internet addiction” – a content analysis study

Authors / editors: Maria Kehayova-Stoycheva, Julian Vasilev

Published in: Ekonomiczne Problemy Usług

The purpose of this article is to define the term “Internet addiction” by defining associated terms with it and their dimensions that can be correctly applied in social research and to outline the scope of “Internet addiction”. The research is focused on scientific articles publi…

DOI: 10.18276/epu.2018.131/2-23 · ISSN: 1896-382X

Article 2018

Targi wirtualne B2B – realna czy utopijna alternatywa dla tradycyjnych spotkań wystawców i zwiedzających?

Authors / editors: Marcin Gębarowski

Published in: Ekonomiczne Problemy Usług

Virtual trade fairs have been gaining in popularity for more than a decade. In view of the rapid development of the Internet, some experts are of the opinion that such solutions can replace meetings between exhibitors and visitors which take place in exhibition halls. Therefore, …

DOI: 10.18276/epu.2018.131/2-07 · ISSN: 1896-382X

Article 2018

Websites as a Euroregional marketing tool in Poland

Authors / editors: TOMASZ STUDZIENIECKI, CORINA TATAR

Published in: Ekonomiczne Problemy Turystyki

This paper discusses territorial marketing of Euroregions. Websites, one of the marketing tools, were the subject of an analysis. Based on literature research and experiences of the authors, criteria for website assessment have been prepared and 14 Polish Euroregional entities we…

DOI: 10.18276/ept.2018.4.44-16 · ISSN: 1644-0501

Article 2018

The impact of reviews on the internet on the financial results of a hotel company

Authors / editors: ANDRZEJ MATEUSZ WAJDA, SIMONE PUORTO

Published in: Ekonomiczne Problemy Turystyki

This article reviews theoretically the impact of opinions about a hotel on the Internet on the financial results of a hotel company. The paper includes an overview of literature focused on hotel business and the reputation management concept which influence the decision-making pr…

DOI: 10.18276/ept.2018.4.44-05 · ISSN: 1644-0501

Article 2018

Tworzenie wartości dla pacjenta gabinetu dentystycznego

Authors / editors: Magdalena Soboń

Published in: Studia i Prace WNEiZ US

The strategy of focusing on low prices is replacing on the market by concentration on values. The aim of the article is to show how this process proceeds on the example of a dental office. Observation supported by an individual direct interview of a popular dental centre was used…

DOI: 10.18276/sip.2018.53/3-09 · ISSN: 2450-7733

Article 2018

Wartość dla klienta a cele organizacji

Authors / editors: Sebastian Zupok

Published in: Studia i Prace WNEiZ US

Delivering value to customers is important for managers, leaders and entrepreneurs alike. In order to be willing to pay, the customer must draw value from the market offer. There are two aspects to customer value: the desired and perceived value. The desired value refers to what…

DOI: 10.18276/sip.2018.53/3-07 · ISSN: 2450-7733

Article 2018

Viral Marketing Communication for Brand

Authors / editors: Beata Tarczydło, Anna Kondak, Adrian Konior

Published in: Marketing i Zarządzanie

In the current new economic reality, the marketing experts can and should use internet as the powerful information and communication, as well as sales channel. The article aims at providing an overview of viral marketing communication related to the brand in the internet, from th…

DOI: 10.18276/miz.2018.54-07 · ISSN: 2450-775X

Article 2018

Facilitated workshops and the Focus Group as a way to gain opinions and formatting a new product with the Z generation

Authors / editors: Kamila Słupińska

Published in: European Journal of Service Management

The aim of the article was to show how to obtain opinions, as well as to shape a new product for the generation of Z. The article focuses on the use of selected qualitative research, in which one can learn about what young people are directed by. Through their direct involvement,…

DOI: 10.18276/ejsm.2018.27/2-47 · ISSN: 2450-8535

Article 2018

Activities of local government at stimulating innovativeness in the learning region – study of Lesser Poland voivodeship

Authors / editors: Zofia Gródek-Szostak, Danuta Kajrunajtys, Gabriela Malik, Anna Szeląg-Sikora

Published in: European Journal of Service Management

The main subject considered in this article is the idea of a “learning” region and if the Małopolskie Voivoidship has the features, which allow to consider it as a such. The analysis of the statistical data for the years 2007–2016 has led to the conclusion that such a term is leg…

DOI: 10.18276/ejsm.2018.27/2-21 · ISSN: 2450-8535

Article 2018

Diffusion of innovation as a consequence of utilization of EU funds by companies

Authors / editors: Zofia Gródek-Szostak, Jadwiga Adamczyk, Danuta Kajrunajtys

Published in: European Journal of Service Management

The article points to diffusion of innovation as a consequence of popularization and dissemination of the results of projects implemented with the help of the Structural Funds. Attention has been paid to the progressive nature of the diffusion process. It is a kind of transformat…

DOI: 10.18276/ejsm.2018.27/2-20 · ISSN: 2450-8535

Article 2018

Measuring the effectiveness of influencers’ activities

Authors / editors: Urszula Chrąchol-Barczyk

Published in: European Journal of Service Management

Kuba Klawiter, who is in Poland one of the most known influencers in the new technologies industry, took part in the online campaign of x-comput store. After announcing to the subscribers the details of the promotional campaign dedicated to them, he made the servers block after 5…

DOI: 10.18276/ejsm.2018.27/2-10 · ISSN: 2450-8535

Article 2018

Atrakcyjność systemów kafeteryjnych, work-life-balance i koncepcji „hygge” w opinii generacji Y – badania pilotażowe

Authors / editors: Joanna Nieżurawska-Zając

Published in: Marketing i Zarządzanie

The main goal of the article is to examine the attractiveness of modern systems and concepts of motivating and remunerating such as cafeteria systems, the concept of work-life-balance and the concept of „hygge”. The study characterizes each generation on the basis of the selected…

DOI: 10.18276/miz.2018.51-30 · ISSN: 2450-775X